Carrie Martin
Maricopa,AZ
Summary
Dedicated, passionate leader focused on building positive rapport with a diverse range of clients. Critical thinker, who thrives under pressure. Results-producing management career, demonstrating consistent improvements in sales, customer service, and operational excellence. Strong and passionate leader with excellent analytical, organizational team building, and planning skills. Maintain uncompromising focus on high quality standards and bottom-line profit improvement. Always exceeding expectations, and hold self to high standards. Is known and prides herself on having amazing work ethics and doing what’s right and compliant.
Gritty. Personable. Leader. Winner.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Senior Admissions Advisor
Spartan College of Aeronautics and Technology
Remote- Maricopa Arizona
12.2024 - Current
- Attracted and recruited students by communicating program information via phone and email.
- Boosted conversion rates by consistently following up with prospective students through phone calls, emails, and personalized communications.
- Assisted in meeting annual enrollment goals by consistently achieving personal recruitment targets set forth by management each academic year.
- Supported students through admissions process by answering questions and assisting with forms.
- Developed targeted recruitment strategies by analyzing enrollment trends to identify key target markets for outreach efforts.
Director of Admissions
UEI College
Ontario, CA
11.2021 - 07.2024
- Recruiting, training, and developing highly talented admissions professionals.
- Complying with applicable federal and state laws and regulations.
- Monitoring the daily and weekly activities of the admissions team to ensure admissions objectives are met.
- Preparing and managing the department budget.
- Managing compliance with student enrollment process, including inquiries, phone screens, and interviews.
Executive Admissions Adviser
UEI College
Riverside
02.2018 - 11.2021
- Reach out to hundreds of prospective students daily.
- Conduct 'Quality Conversations' regarding the prospect's interest and plans to continue their education.
- Successfully enroll students into online and/or campus diploma programs.
- Guide potential students through the enrollment process, which includes application, securing transcripts, financial aid, and academic acceptance.
- Maintain a professional and supportive relationship throughout the student's experience.
Server
Las Campanas-mission Inn
3649 Mission Inn Ave., Riverside, CA 92501
01.2017 - 01.2018
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Lucille‘s Smokehouse Barbecue
12624 N. Main St., Rancho Cucamonga, CA 91739
06.2016 - 06.2017
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Maximized table turnover rate by managing reservations and seating arrangements.
- Built rapport with guests to enhance their dining experience and encourage return visits.
- Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
- Trained new staff on menu knowledge and service protocols, raising team's overall performance.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
Regional Admissions Director/Outreach Coordinator
Marinello School of Beauty
Southwest Territory
07.2012 - 02.2017
- Managed daily operations of regional office including budgeting, scheduling appointments, meetings, interviews, responding to inquiries via phone, email, social media outlets .
- Participated in professional development opportunities related to higher education admissions practices.
- Analyzed recruitment data and identified trends in order to develop effective strategies for student enrollment.
- Attended regional college fairs, to represent the school.
Server
The Old Spaghetti Factory
11896 Foothill Blvd., Rancho Cucamonga, CA 91730
01.2015 - 03.2016
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Education
Associate of Business Administration -
San Bernardino Valley College
San Bernardino, CA07-2004
Skills
- Strategic Thinker
- Consistent Top Performer in Quota Driven Environment
- Goal Setting/Budget Control
- Strong Computer/Phone Skills
- Team/Relationship Building
Certification
- License Licensed Life & Health Agent-NPN # 17838162
Education and Training
other
Timeline
Senior Admissions Advisor
Spartan College of Aeronautics and Technology
12.2024 - Current
Director of Admissions
UEI College
11.2021 - 07.2024
Executive Admissions Adviser
UEI College
02.2018 - 11.2021
Server
Las Campanas-mission Inn
01.2017 - 01.2018
Server
Lucille‘s Smokehouse Barbecue
06.2016 - 06.2017
Server
The Old Spaghetti Factory
01.2015 - 03.2016
Regional Admissions Director/Outreach Coordinator
Marinello School of Beauty
07.2012 - 02.2017
Associate of Business Administration -
San Bernardino Valley College