Carrie Navarro
Orland Park,IL
Summary
Proven leader at Osteria Ottimo’s Restaurant, adept in staff supervision and customer relations, enhancing service quality and operational efficiency. Skilled in money handling and problem-solving, significantly improved customer satisfaction. Excelled in team motivation and staff training, fostering a positive and productive work environment.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Osteria Ottimo’s Restaurant
Orland Park, IL
05.2020 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Education
Lyons Township Highschool
LaGrange ILSkills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Staff Training and Development
- Staff Supervision
- Customer Service
- Multitasking Abilities
- Problem-Solving
- Time Management
- Good Judgment
Timeline
Assistant Manager
Osteria Ottimo’s Restaurant
05.2020 - Current
Lyons Township Highschool