Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carrie Ornelas

608 Spring Creek PKWY,NV

Summary

Bringing over 10 years of retail experience with a positive attitude . Dedicated to delivering a positive customer experience to promote loyalty and repeat business. Great at being a team leader and problem solver. Ready to help the team achieve company goals. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

10
10
years of professional experience

Work History

Food Truck Owner

Kingdom Grub
06.2022 - Current
  • Managed day-to-day business operations.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Served food and beverages promptly with focused attention to customer needs.
  • Set employee schedules, delegated work, and service performance.
  • Managed payroll and daily bills.
  • Maintained positive relationships with local community.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Developed special promotions to drive sales.
  • Built relationships with customers to encourage repeat business.
  • Processed both cash and card purchases and returns.

Retail Store Owner

Gabriela's Closet
09.2021 - Current
  • Trained and motivated employees to perform daily business functions.
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Interacted well with customers to build connections and nurture relationships.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Trained new employees on proper protocols and customer service standards.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.

Retail Store Owner

4 Real Intimate Apparel
03.2014 - 10.2020
  • Trained and motivated employees to perform daily business functions.
  • Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Used POS system to process sales, returns, online orders, and gift card activations.

Education

HiSet -

Chaparral High School
Las Vegas, NV

Skills

  • Strategic Planning
  • Staff Management
  • Passion for Customer Satisfaction
  • Sales Development
  • Promotional Planning
  • Relationship Building
  • Retail Merchandising
  • POS System Operation
  • Retail Operations
  • Honest and Dependable
  • Upselling
  • Personal Shopping
  • Schedule Coordination
  • Food Service Background
  • Policy and Procedure Enforcement
  • Staff Supervision

Timeline

Food Truck Owner

Kingdom Grub
06.2022 - Current

Retail Store Owner

Gabriela's Closet
09.2021 - Current

Retail Store Owner

4 Real Intimate Apparel
03.2014 - 10.2020

HiSet -

Chaparral High School

Similar Profiles

CREATE PROFILE
Carrie Ornelas