Job Search Status
Open to workDesired start date: Immediately
Open To Work
Carrie Priest
OSHKOSH,WI
Work Preference
Summary
Successful at efficiently handling client inquiries, billing and administrative tasks. Familiar with contracts and other documents affecting billing processes. Prepares professional, polished statements, and business correspondence.
Detail-oriented and methodical [Job Title] offering [Number] years of experience in related roles. Exceptional abilities in conducting research, problem-solving and prioritizing simultaneous tasks. Leverages resourcefulness, critical thinking skills and superior work ethic for top job performance.
Overview
12
12
years of professional experience
Work History
Billing Specialist
Charter Communications / Spectrum
12.2024 - 12.2025
- Review customer’s service needs
- Place orders for services
- Answering billing questions
- Adhere to Metrics
Sales Associate
Columbia Sportswear
09.2024 - 04.2025
- Assist Customers with needs
- Sign up Customers to Loyalty Club
- Check Customers out
- Tidy and Clean Store
- Teller work
- Loan Processing
- Adding and Releasing Liens
- Mortgage Satisfactions
- Scanning
Member Service Representative
Golden Rule Community Credit Union
01.2023 - 05.2024
- Assisting customers with teller assistance and deposits
- Running Drive Thru
- Counting Coins
- Lien Releases
- Mortgage Satisfactions
- Loan Paperwork
- Closing Duties and securing premises
Digital Personal Shopper
Walmart
01.2021 - 01.2023
- Assisting Customers
- Shopping for customer’s grocery and general merchandise needs
- Quality checks
Courier Clerical
Winnebago County
01.2021 - 01.2021
- Responsible for distributing packages and documents.
- Pick up documents and packages and then deliver them to final destinations.
Customer Care Associate
Eastbay/Footlocker
01.2014 - 01.2020
- Problem-solved when customer issues arise by asking questions to understand the problem, all while maintaining a positive attitude.
- Processed orders and ensured accurate information was distributed and documented.
- Served as a liaison between customers and businesses to ensure the quality of services.
- Provided customers with tracking information.
- Maintained accountability of transactions
- Responded to customer’s questions regarding merchandise.
- Helped to place their orders and advised them of the total bill.
- Communicated verbally with coworkers, management, and customers in a positive manner.
- Provided excellent standards and quality of service to represent the organization positively.
- Used effective listening to meet goals and produce high-quality products for customers.
- Took incoming calls from customers to assist in the selection of items and placing orders.
- Answered questions and resolved problems quickly and efficiently.
- Cross-trained in other departments.
Education
High School Diploma -
Winneconnne High School
Winneconne, WI06-1987
Associate of Science - Marketing
Fox Valley Technical College
Appleton, WIBusiness Administration
SNHU
Skills
- Organizational Skills
- Excellent Interpersonal Skills
- Attention to Detail
- Time-Management
- Customer service
- Problem-solving
- Billing systems and software
- HIPAA compliance
Timeline
Billing Specialist
Charter Communications / Spectrum
12.2024 - 12.2025
Sales Associate
Columbia Sportswear
09.2024 - 04.2025
Member Service Representative
Golden Rule Community Credit Union
01.2023 - 05.2024
Digital Personal Shopper
Walmart
01.2021 - 01.2023
Courier Clerical
Winnebago County
01.2021 - 01.2021
Customer Care Associate
Eastbay/Footlocker
01.2014 - 01.2020
Business Administration
SNHU
High School Diploma -
Winneconnne High School
Associate of Science - Marketing
Fox Valley Technical College