Carrie Smith
Conroe
Summary
Detail-oriented Physical Therapist Technician with expertise in patient education, rehabilitation strategies, and safety protocols. Committed to enhancing patient care through collaboration and effective treatment planning. Dedicated professional with strong skills in patient evaluation, rehabilitation techniques, and treatment planning. Proven track record in enhancing client satisfaction through effective relationship management and collaborative team efforts.
Overview
24
24
years of professional experience
Work History
Owner Relations Analyst
Sabinal Energy
The Woodlands
09.2023 - 09.2025
- Coordinated customer service initiatives to improve client satisfaction and retention.
- Maintained relationships with existing clients by providing superior customer service.
- Reviewed legal documents related to business operations.
- Led startup and creation of operational procedures and workflow planning.
- Executed performance reviews to encourage improved productivity for team members.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Receptionist
Sabinal Energy
The Woodlands
01.2023 - 09.2023
- Managed multi-line phone system, directing calls to appropriate departments efficiently.
- Maintained organized filing system for sensitive documents and confidential information.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Maintained a neat reception area by organizing materials and tidying up furniture.
Preschool Teacher
Presbyterian Day School
Conroe
08.2016 - 05.2022
- Developed lesson plans incorporating creative activities for young children.
- Fostered a nurturing environment promoting social and emotional growth.
- Collaborated with parents to support child development and address concerns.
- Organized classroom activities enhancing cooperative play and teamwork skills.
- Trained and mentored new teachers on curriculum delivery and classroom management.
- Established positive relationships with parents and guardians by regularly communicating student progress.
Physical Therapist Technician
The Woodlands Sports Medicine Centre
The Woodlands
02.2002 - 10.2006
- Assisted physical therapists with patient evaluations and treatment plans.
- Educated patients on exercises and proper body mechanics for rehabilitation.
- Prepared treatment areas, ensuring cleanliness and safety protocols were followed.
- Collaborated with healthcare team members to enhance patient care strategies.
Education
Some College (No Degree) - Health Administration
Transworld Academy
Houston, TXSkills
- Patient evaluation
- Rehabilitation techniques
- Organization skills
- Communication
- Team collaboration
- Customer service
- Problem solving
- Compassionate client care
Timeline
Owner Relations Analyst
Sabinal Energy
09.2023 - 09.2025
Receptionist
Sabinal Energy
01.2023 - 09.2023
Preschool Teacher
Presbyterian Day School
08.2016 - 05.2022
Physical Therapist Technician
The Woodlands Sports Medicine Centre
02.2002 - 10.2006
Some College (No Degree) - Health Administration
Transworld Academy