Carrie Stamps
Oak Creek,WI
Summary
To advance my career in the same Healthcare Organization I am currently employed with and provide superior assistance to the group. Enthusiastic about helping patients get necessary medical support by obtaining authorizations, scheduling procedures and coordinating paperwork. Detail-oriented and proactive with good relationship-building skills, a hardworking nature and an adaptable approach.
Overview
12
12
years of professional experience
Work History
Patient Service Representative
Aurora Health Care
03.2019 - Current
- Job duties included but not limited to; checking patients in for their appointments, updating their demographic and insurance information, scheduling future appointments, answering phone calls, sending and receiving fax messages and making sure the patient is satisfied with their care.
Support Manager
Walmart
06.2018 - 02.2019
- Job duties included but not limited to; supporting the store associates and management
- Resolving customer conflicts
- Helping out in any area that was short staffed
- Conduct shift meetings to keep associates informed of what was going on with the store and answer any questions
- Maintaining a clean and safe environment.
Patient Service Representative
Aurora Health Care
01.2015 - 06.2018
- Job duties included but not limited to; checking patients in for their appointments, updating their demographic and insurance information, scheduling future appointments, answering phone calls, sending and receiving fax messages and making sure the patient is satisfied with their care.
Medical Assistant
Aurora Health Care
05.2012 - 01.2015
- Job duties included but not limited to; getting patients medical charts updated, obtaining vitals, giving injections, assisting in procedures and contacting patients with results.
Education
Medical Assistant Certificate -
Concordia University
02.2012
Skills
- Patient greeting
- Appointment Scheduling
- Insurance verifying
- Interpreting physician orders
- Payment Collection
- Customer Service
Timeline
Patient Service Representative
Aurora Health Care
03.2019 - Current
Support Manager
Walmart
06.2018 - 02.2019
Patient Service Representative
Aurora Health Care
01.2015 - 06.2018
Medical Assistant
Aurora Health Care
05.2012 - 01.2015
Medical Assistant Certificate -
Concordia University
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