Carrie Strandgard
Wheaton,IL
Summary
Established Account Executive gifted at lead generation and resolving customer issues. Engaging and personable and increasing business opportunities through dynamic marketing strategies, sharp communication skills and dedication to customer service.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Account Executive
Dimond Bro's Insurance Agency
11.2020 - Current
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Resolved issues promptly to drive satisfaction and enhance customer service.
- Gained understanding of goals, objectives and processes to meet client business needs.
- Stayed up-to-date on emerging industry and product standards and trends to revitalize accounts.
- Cross-sold products and services to clients to secure additional business and grow revenue streams.
- Contributed to team objectives in fast-paced environment.
- Presented professional image consistent with company's brand values.
Account Executive
Forst-Becvar Insurance Agency
01.2017 - 11.2020
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Prepared additional quotes for current clients to upsell products and services.
- Stayed current on company offerings and industry trends.
Education
Associate of Arts -
College of DuPage
Glen Ellyn, IL12.2013
Skills
- Account Servicing
- Customer Service
- Account Management
- Customer Relations
- Written and Verbal Communication
- Proficient with AMS360 and Applied (TAM)
Certification
Active P&C License
CISR
Working towards CISR Elite and CIC
Companies
Familiar with 1st Auto & Casualty, AAA, Acuity, Aegis, Allstate, American Collectors, American Modern, Andover/Cambridge Mutual, Assurant, ASI, Auto-Owners, Badger Mutual, Bradford Mutual, Bristol West, Central Illinois Mutual, Central Insurance, Chubb, Cincinnati, Columbia Mutual, Condon & Skelly, Dairyland, Donegal Mutual, Encova/Motorist Mutual, Erie, Farmers Pioneer, Farmers, Foremost, Frontier-Mt. Carroll Mutual, Forreston Mutual, Germantown Mutual, Grange, Grinnell Mutual, Grundy, Hartford, Hastings, Hagrety, Hanover, Heartland Mutual, Homestead, Illinois Fair Plan, IMT, Integrity, JC Taylor Insurance, Maple Valley Mutual, Mendota Mutual, MetLife, Mercury, Mt. Morris, Mutual of Wausau, NatGen, Nationwide, Penn National, Personal Umbrella, Peru Waltham, Progressive, Rockford Mutual, Safeco, Safeway, Secura, Selective, Seneca, State Auto, Travelers, West Bend, Western National, Westfield, Wilberton Mutual, & Wright National Flood
Timeline
Account Executive
Dimond Bro's Insurance Agency
11.2020 - Current
Account Executive
Forst-Becvar Insurance Agency
01.2017 - 11.2020
Associate of Arts -
College of DuPage
Active P&C License
CISR
Working towards CISR Elite and CIC
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