Carrie Voll

I am responsible for carrying out daily cleaning tasks ranging from general clean to deep clean. Overseeing others tasks with quality checks. Presenting new ideas to improve business. Manage client payment. Maintain quality checks.

• Completed laundry services with special attention to care instructions for hand-washing and dry cleaning. Vacuumed rugs and carpeted areas in offices, lobbies and corridors. Used chemicals by following safety protocols and procedures to avoid burns and injuries. Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas. Dusted picture frames and wall hangings with cloth. Trained new employees on departmental procedures and provided assistance in finding cleaning supplies. Adhered to professional house cleaning checklist. Verified cleanliness and organization of storage areas and carts. Operated power equipment tools such as backpack vacuums and floor sweepers.

This is a remote work from home job, I answer calls from customers resolving issues regarding residential billing and payment plans. I took a four-week training course in order to learn all of the information. This requires a steady calm tone and a solution based mindset due to the high call volume each day. Also, this requires someone determined and confident in their own ability to assist customers while also giving them correct information causing a peace of mind on both ends of the call.

I currently am responsible for making sandwiches as ordered by customers as requested. Make sure stock is up to proper amounts in back, but also up front. I must answer phone as needed. I am also responsible for handling money at cashier, but also before every clock out or closing shift I must count till and also cashbox making sure both remain at correct amounts. I am knowledgeable on how to close shop without manager figure. Most important duty I follow through is good customer service, make every customers experience positive in some way.

My duties included being the main greeter to anyone entering the office, I was responsible for contacting the right people to resolve the customers issue. Along with being responsible for entering important input in the accurate computer system within a timely manner. I was also responsible for contacting the local news paper to post listings for open houses, and new listings. I was responsible for answering and checking my email regularly. I also answered phones, and took care of any other issues to come along.

This was a summer job in between classes, I would work every day from 8am-5pm. Duties included having to clean dishes, packaging product, and labeling products while making sure the correct amount for each location was organized correctly. Also, this was a medical marijuana packaging facility that supplies dispensaries with a number of products. I had to make sure organization was key, staying knowledgeable and also keeping up with new rules and regulations.

I originally started in the bakery but was transferred to a closer location to be a cashier/customer service rep. My duties included answering phones, checking people out, customer service to help find products, arrive on time, clean my work space and the store, work with a changing schedule.