Carrie Werk

• Developed and maintained strong relationships with three clients to maximize satisfaction.
• Responded to customer inquiries and provided technical assistance over phone.
• Identified areas of improvement for optimization.
• Collaborated with upper management to drive strategy and implement new processes.
• Managed time efficiently in order to complete all tasks within deadlines.

• Primary lead analyst in build and maintenance of:

ED Narrator, Sedation, Stroke, STEMI, Code, and Trauma Narrators

• Facility Calculator and Charge Capture- Trained nursing and coding team on functionality
• Sexual Assault Navigator- Transitioned from paper to EMR documentation. Worked with ED, legal, compliance, HIM, sexual assault centers, and county officials.
• Redeveloped Disaster and Triage navigator and workflows
• Rover and Haiku Implementation
• Implemented Covid-19 outbreak changes and developed workflow and build for medical and mental health boarder patients.
• Performed release note testing and implementation.
• Implemented Epic's ASAP application at six new sites.
• Maintained EMR for 15 ED's mixture if affiliate and connect sites.
• Documented clients' issues and processes of resolution through Service Now.
• Assisted in identifying gaps between business requirements and application capabilities and recommend action steps.
• Proficient with Nova, SLG's, Change Control processes.
• ASAP representative for BPA workgroup, In-basket, and Results Routing

• Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
• Administered medications via oral, IV, and intramuscular injections and monitored responses.
• Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.

• Worked as a charge nurse at a Level 2 Trauma Center.
• Precepted new grad nurses.
• Attended Epic Super User meetings to help develop a better EMR.
• Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.