Carrie Wirick
Phoenix,AZ
Summary
Dedicated professional with extensive experience in restaurant management, recognized for enhancing customer satisfaction and operational efficiency. Proven track record in implementing strategic staff training programs and waste reduction initiatives. Expertise in optimizing workflows and improving service delivery standards.
Overview
4
4
years of professional experience
Work History
General Manager
Pizza Hut
Phoenix, Arizona
06.2024 - Current
- Streamlined daily restaurant operations, enhancing service delivery speed and consistency.
- Managed staff scheduling to optimize labor coverage and reduce downtime.
- Developed comprehensive training programs to boost employee performance and service quality.
- Minimized waste and controlled food costs through effective inventory management.
- Ensured adherence to health and safety regulations in food service.
General Manager
Dickeys BBQ Pit
Scottsdale, Arizona
06.2022 - 06.2024
- Oversaw daily restaurant operations to ensure efficient service delivery.
- Implemented inventory controls to reduce waste and manage food costs.
- Enhanced customer satisfaction by addressing feedback and resolving issues promptly.
- Developed training programs that elevated employee performance and service quality.
- Analyzed sales data to identify trends and adjust operational strategies.
- Managed staff scheduling for optimal labor efficiency and coverage.
- Coordinated marketing efforts to promote special offers, increasing foot traffic.
- Maintained compliance with health and safety regulations for food service operations.
Education
Paralegal - Paralegal Studies
Academy of Court Reporting
Columbus, OH11-1997
Skills
- Operational efficiency
- Inventory management
- Staff training
- Customer satisfaction
- Marketing coordination
- Customer relationship management
Accomplishments
- General Manager of the Quarter Dickey's BBQ two times
Timeline
General Manager
Pizza Hut
06.2024 - Current
General Manager
Dickeys BBQ Pit
06.2022 - 06.2024
Paralegal - Paralegal Studies
Academy of Court Reporting