Dynamic General Manager with a proven track record in operations management, leadership, and team building. Expertise in problem resolution and customer relations, driving significant business growth through strategic initiatives.
9
years of professional experience
Work History
General Manager
1 Year 6 Months
R Place - Hillcrest SanDiego | 01.2025 - 07.2026
Directed daily operations to enhance productivity and service quality.
Implemented cost-saving strategies that improved overall financial performance.
Developed and maintained relationships with key stakeholders to ensure operational alignment.
Oversaw staff training programs, enhancing team skills and operational efficiency.
Streamlined communication processes between departments, improving collaboration and response times.
Analyzed market trends to inform strategic decision-making for future growth initiatives.
Established performance metrics to monitor staff effectiveness and drive continuous improvement.
Facilitated regular team meetings to align objectives and foster a culture of accountability.
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
General Manager
2 Years 8 Months
R Place Bar And Grill - San Diego, CA | 05.2022 - 01.2025
Developed and implemented strategies to increase sales and profitability.
Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
General Manager
4 Years 10 Months
Alki Beach Pub - Seattle, WA | 05.2017 - 03.2022
Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Implemented operational strategies and effectively built customer and employee loyalty.
Formulated policies and procedures to streamline operations.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Managed budget implementations, employee evaluations, and contract details.
Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.
Drove revenue growth by identifying and penetrating new market segments with tailored marketing strategies.
Assisted in recruiting, hiring and training of team members.