Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carrie Wright

Payson,AZ

Summary

Industrious Personal Banker eager to fulfill challenging role within client-focused team. Strong foundation of building excellent client rapport to foster satisfaction and loyalty. Diverse skill set that includes ability to learn and adapt quickly. I always try to do what's best for the company and customers at the same time, knowledge and expansive experience in relationship building

Overview

4
4
years of professional experience

Work History

Front Desk Agent

Diamond Resorts, (Kohl’s Ranch)
Payson, AZ
03.2020 - 04.2021
  • Acquired in-depth knowledge of surrounding area to offer guests with information about dining options, entertainment and shopping activities.
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Used internal software to process reservations, check-ins and check-outs.
  • Collected room deposits, fees and payments.
  • Answered customer telephone calls promptly and appropriately handled needs.

Personal Banker

Wells Fargo Bank, N.A.
Payson, AZ
05.2021 - Current
  • Promoted financial products by maintaining excellent service offering knowledge.
  • Worked closely with management to strategize sales techniques to increase branch production and customer service.
  • Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
  • Conducted detailed financial reviews for business clients to sell appropriate products to fit clients needs.

Security Officer

Whelan Security/Gardaworld
Payson, AZ
09.2018 - 03.2020
  • Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Oversaw daily monitoring and patrolled buildings, grounds and work sites.
  • Screened individuals and prevented passage of prohibited articles into restricted areas.

Customer Service Representative

Home Depot
Payson, AZ
05.2018 - 09.2018
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Responded to customer requests for products, services and company information.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.

Education

Associate of Arts - General Studies

Maricopa Community Colleges - Rio Salado Community College
Tempe, AZ
08.1996

Skills

  • Financial product knowledge
  • Banking
  • Loans
  • Portfolio assessment

Timeline

Personal Banker

Wells Fargo Bank, N.A.
05.2021 - Current

Front Desk Agent

Diamond Resorts, (Kohl’s Ranch)
03.2020 - 04.2021

Security Officer

Whelan Security/Gardaworld
09.2018 - 03.2020

Customer Service Representative

Home Depot
05.2018 - 09.2018

Associate of Arts - General Studies

Maricopa Community Colleges - Rio Salado Community College

Similar Profiles

CREATE PROFILE