CarrieAnn Demko
Fowlerville,MI
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
17
17
years of professional experience
Work History
Server
Texas Roadhouse Restaurant
08.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Commercial Lending
GreenStone Farm Credit
04.2007 - Current
- Managed assigned loan portfolio for retention, growth and credit.
- Embraced growth and excellence-oriented atmosphere to support bank-wide initiatives.
- Supported complete and accurate loan file documentation.
- Developed lending and deposit business for company.
- Developed and maintained relationships with customers, lenders and other third parties.
- Processed loan applications and monitored progress from start to finish.
- Identified opportunities to cross-sell and upsell loan products to customers.
Education
High School Diploma -
Milford High School
Milford, MI06.1995
Skills
- Safe Food Handling
- Order Delivery Practices
- Food Delivery
- Table Bussing
- Supply Restocking
- Food Running
- Table Setting
- Guest Engagement
- Beverage Preparation
- Guest Seating
- Menu Memorization
- Cash Handling
- Service Prioritization
- High-Volume Dining
Timeline
Server
Texas Roadhouse Restaurant
08.2023 - Current
Commercial Lending
GreenStone Farm Credit
04.2007 - Current
High School Diploma -
Milford High School