Carrie Lynn Edginton
West Jordan,UT
Summary
Dynamic server with a strong work ethic and exceptional customer service skills, honed at Sapp Bros Truck Stops Inc. Proven ability to enhance guest experiences through effective communication and meticulous attention to detail. Skilled in cash handling and team collaboration, consistently delivering high-quality service in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Server
Sapp Bros Truck Stops Inc.
Salt Lake City, UT
03.2020 - Current
- Provided exceptional customer service by promptly addressing guest inquiries and ensuring satisfaction.
- Maintained cleanliness and organization of dining area, enhancing overall guest experience.
- Collaborated with kitchen staff to ensure timely delivery of food and beverages to tables.
- Assisted in training new servers on menu items, service protocols, and safety practices.
- Processed customer orders efficiently using point-of-sale system, ensuring accuracy in transactions.
- Oversaw multiple tables concurrently, ensuring meticulous attention to detail and high service quality.
- Resolved customer complaints effectively, fostering positive relationships and repeat business.
- Contributed to team efforts by participating in staff meetings and sharing best practices for service improvement.
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm relationships with regular customers.
- Delivered exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food delivery and accuracy of orders.
- Managed cash register operations, processed payments, and maintained accurate cash handling procedures.
- Assisted in training new servers on menu items and company protocols.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Adapted quickly to changing priorities during peak service hours while maintaining quality service.
- Handled customer inquiries and resolved complaints promptly to ensure satisfaction and retention.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
Front Counter/ Assistant Manager
Arby's
9000s 1500w West Jordan, Utah
Education
General Education
South Point Adult Education
West Jordan, UTSkills
Strong work ethic
Exceptional customer service
Cash handling
Guest engagement
Professional appearance
Hospitality service expertise
Memory retention
Customer service
Cleanliness standards
Safe food handling
Menu memorization
Food running
High volume dining
Service prioritization
Team collaboration
Sales expertise
Order accuracy
Supply restocking
Quality control
Food safety practices
Performance improvement
Table bussing
Suggestive selling
Guest relations management
Point of sale operation
Timeline
Server
Sapp Bros Truck Stops Inc.
03.2020 - Current
Front Counter/ Assistant Manager
Arby's
General Education
South Point Adult Education