Carrigan Conaway
Grand Haven
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Operation Specialist
Trace3
07.2023 - Current
- Collaborated with cross-functional teams for more effective communication and coordination of sales initiatives.
- Collaborated with sales team to qualify potential leads through discussion of product and service needs, laying groundwork for selection of powerful combinations of product and service offerings.
- Worked closely with sales management to inspect sales process quality and prioritize opportunities for improvement.
- Managed key account relationships, ensuring client satisfaction through prompt issue resolution and proactive communication.
Inside Sales Operations Coordinator
It Resource
06.2021 - 07.2023
- Optimized CRM systems for accurate data tracking, enabling informed business decisions.
- Provided ongoing training resources for sales team members, promoting professional development and skill enhancement.
- Reduced errors in order processing through meticulous attention to detail and strict adherence to guidelines.
- Procurement of Microsoft Cloud licensing/onboarding new cloud clients - lead in Microsoft NCE transition.
- Boosted sales efficiency by streamlining processes and implementing new sales operations strategies.
- Identified areas for improvement within the sales process, driving continuous optimization initiatives.
Education
High School Diploma -
Mona Shores High School
Norton Shores, MI05-2020
Skills
- CRM management
- Sales process optimization
- Sales reporting
- Sales training
- Order processing
- Order management
- Multitasking and prioritizing
- Problem-solving
- Teamwork and collaboration
- Time management
- Attention to detail
- Excellent communication
- Customer satisfaction
Certification
Cybersecurity Basics - IBM
AI Legends Foundations - Trace3
Timeline
Sales Operation Specialist
Trace3
07.2023 - Current
Inside Sales Operations Coordinator
It Resource
06.2021 - 07.2023
Cybersecurity Basics - IBM
AI Legends Foundations - Trace3
High School Diploma -
Mona Shores High School
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