Carrigan McCormack
Matamoras,PA
Summary
Dedicated professional with strong customer service skills and a commitment to animal welfare. Experienced in maintaining cleanliness and efficiency in fast-paced environments while fostering positive customer interactions.
Empathetic and organized individual with a versatile background in animal care and customer service. Skilled in effective communication and teamwork, contributing to a positive work environment while ensuring high standards of animal health and cleanliness.
Compassionate professional with extensive experience in animal welfare and customer engagement. Proven ability to manage multiple tasks with patience and empathy, ensuring a welcoming atmosphere while closely monitoring animal health and comfort.
Overview
12
12
years of professional experience
Work History
Ice Cream Server
Green Valley Farms
Milford, PA
08.2024 - Current
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
- Handled cash transactions accurately, promoting trust between the business and its customers.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
- Kept tidy and organized area to comply with cleanliness standards.
Referee
Self-employeed
Matamoras, PA
09.2023 - Current
- Promoted good sportsmanship among players.
- Utilized strong decision-making skills under pressure, contributing to the overall quality of each competition.
- Navigated difficult situations using effective communication and explanation of game rules.
- Kept track of time and scores during games
- Helping to promote younger players to also referee
Dog Sitter
Self-employeed
Matamoras, PA
09.2016 - Current
- Followed pet care instructions, dietary needs, and medication regimens.
- Maintained a clean and organized work space for all pet sitting tasks, including cleaning up after dogs during visits or overnight stays.
- Enhanced clients'' satisfaction by providing attentive and personalized care for their dogs.
- Contributed to clients'' peace of mind by sending regular updates on their pets, including photos and videos.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Exercised animals regularly with walks and rigorous play activities.
- Demonstrated reliability and trustworthiness by consistently arriving punctually for scheduled appointments or services.
- Offered additional support services like house-sitting and plant care when requested by clients, adding value to their overall experience.
- Provided exercise opportunities for the dogs, taking them on daily walks or trips to local parks as requested by the client.
- Handled emergency situations calmly and efficiently, contacting veterinarians or clients when needed while prioritizing animal safety above all else.
Barn Worker
Volunteer Work
Minisink, NY
09.2014 - 05.2020
- Enhanced barn cleanliness with thorough daily maintenance and sanitation procedures.
- Supported a positive work environment with effective communication among team members and supervisors.
- Expanded knowledge of best practices in livestock care through ongoing research and industry networking opportunities.
- Promoted animal comfort with routine grooming, hoof trimming, and cleanliness checks.
- Contributed to animal welfare by monitoring for signs of distress and promptly addressing any concerns.
- Provided exceptional customer service when interacting with visitors or clients at the barn, creating a welcoming atmosphere conducive to repeat business.
- Ensured timely feeding of animals through diligent adherence to schedules and proper portioning.
- Optimized resource use through responsible allocation of feed, bedding materials, and other consumable items.
- Improved animal health by administering proper vaccinations and medications as needed.
- Managed emergency situations calmly and effectively, safeguarding both human lives and those of animals under our care.
- Kept pens, stalls and farm equipment clean and sterilized to support animal wellbeing.
- Examined animals for signs of sickness and overall herd health.
- Observed animals and notified supervisor of signs of illness.
- Rotated animals between grazing areas to provide enough access to food.
- Dipped or bathed animals with appropriate applications to control parasites.
- Patrolled grazing grounds using ATVs and horses to monitor animals and determine movement, care or health-related needs.
- Implemented measures to optimize energy consumption within the facility without compromising the well-being of its inhabitants.
- Led daily exercises for 10+ animals and leveraged opportunities to assess behaviors and correct problems early.
Volunteer
Self-employeed
Port Jervis, NY
04.2019 - 04.2019
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to other
Education
Bachelor of Science - Animal Science
The University of Findlay
Findlay, OH05-2029
Skills
- Customer engagement
- Teamwork
- Patience and empathy
- Horse handling
- Feeding animals
- Stall cleaning
- Hay stacking
- Livestock handling
- Animal health monitoring
- Grooming horses
- Barn maintenance
- Pasture management
- Manure management
- Water replenishment
Timeline
Ice Cream Server
Green Valley Farms
08.2024 - Current
Referee
Self-employeed
09.2023 - Current
Volunteer
Self-employeed
04.2019 - 04.2019
Dog Sitter
Self-employeed
09.2016 - Current
Barn Worker
Volunteer Work
09.2014 - 05.2020
Bachelor of Science - Animal Science
The University of Findlay