Carrin Rhoten
Boise,ID
Summary
I am a creative mother of five children. I love hands on work. I am a hard worker and physical work does not intimidate me. I love people and strive to make other's lives better. I work well as a member of a team and am positive and up-beat and strive to leave situations and people better than because of my involvement.
Overview
28
28
years of professional experience
Work History
Surgical Tech
Treasure Valley Hospital
Boise , Idaho
11.2023 - Current
- Provided support services such as stocking supplies in OR rooms or restocking carts between cases.
- Assisted in positioning patients on operating table and covered them with sterile drapes.
- Know each doctor/nurse/tech preferences so each OR room is prepped and set up properly for each surgery.
- Know all instruments and equipment as to be able to effectively bring what item is needed while surgery is ongoing.
Customer Service/Ramp Agent
Allegiant Air
Pasco , WA
04.2022 - Current
- Provided product information to customers in a timely manner.
- Resolved customer complaints quickly and efficiently.
- Updated customer records in the CRM system accurately with each interaction.
- Attended training sessions regularly to stay current on new products or services.
- Helped clients navigate online systems within established frameworks to obtain services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Keep track og bag count, weight and balance and all issues required to bring in and send an aircraft out on time and safely.
Manager/Trainer
9round Kickboxing
Kennewick , WA
12.2020 - Current
- Evaluated existing policies and procedures related to managerial duties.
- Assessed employee needs through surveys, interviews and focus groups.
- Identified areas of improvement within the organization's management structure.
- Recommended solutions for resolving issues with current management strategies.
- Monitored progress of managers throughout their training period.
- Maintained records of all completed trainings and evaluations.
- Advised managers on proper methods for handling difficult situations.
- Encouraged managers to take initiative when dealing with challenging tasks.
- Documented all training activities including attendance records, feedback forms, surveys.
- Maintained up-to-date records of trainee progress and provided regular updates to management team.
- Recommended changes or improvements in existing training processes as needed.
- Resolved any issues raised by participants during the training session in a timely manner.
- Trained newly hired top talent to fill key positions and maximize productivity.
- Provided constructive feedback and positive reinforcement to keep trainees motivated.
- Facilitated orientation and training classes to communicate policies and procedures to new hires.
Ramp Agent
SkyWest Airlines
Pasco , Washington
04.2019 - 02.2020
- Maintained accurate records of all GSE used throughout shift.
- Communicated effectively with ground crew members to ensure smooth operation of flights.
- Ensured correct loads, weights and balances per flight.
Race Director
Self-employed-Dirty Dozen Classic
Kennewick , WA
01.2015 - 09.2018
- Organized and executed all race day logistics, including volunteer management, course setup, and timing operations.
- Established relationships with sponsors to secure financial support for the race.
- Negotiated contracts with vendors to provide necessary materials for the event.
- Recruited volunteers to serve as race marshals, aid station attendants, and other key positions during race day activities.
- Managed registration process for participants in accordance with established regulations.
- Provided detailed instructions for course setup crew regarding layout of water stations, medical tents, finish line archway.
Interior Designer/Stager
Varsity Homes, SR Signature Homes and Bella Homes
Kennewick , WA
01.1997 - 01.2014
- Advised customers on purchasing decisions based on their individual needs.
- Staged Homes that were on the market to show off the quality and details of the home.
- Decorated Model Homes each year for the local Parade of Homes.
Education
High School Diploma -
Kamiakin High School
Kennewick, WA06.1994
Some College (No Degree) - Interior Design
BYU-Idaho
Rexburg, IDSkills
- Aircraft Safety Checks
- Cargo Equipment Operation
- Baggage Oversight
- Heavy Lifting
- Inclement Weather Tolerance
- Ground Support Services
- Problem-Solving
- Dependable and Responsible
- Customer Service
- Good with people
- Strive to leave everything better than when I started
- Positive attitude and strives to work as a team Supporting each member and their roles
- Quick learner
- Equipment set up and operation
Timeline
Surgical Tech
Treasure Valley Hospital
11.2023 - Current
Customer Service/Ramp Agent
Allegiant Air
04.2022 - Current
Manager/Trainer
9round Kickboxing
12.2020 - Current
Ramp Agent
SkyWest Airlines
04.2019 - 02.2020
Race Director
Self-employed-Dirty Dozen Classic
01.2015 - 09.2018
Interior Designer/Stager
Varsity Homes, SR Signature Homes and Bella Homes
01.1997 - 01.2014
High School Diploma -
Kamiakin High School
Some College (No Degree) - Interior Design
BYU-Idaho
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