Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carrin Rhoten

Boise,ID

Summary

I am a creative mother of five children. I love hands on work. I am a hard worker and physical work does not intimidate me. I love people and strive to make other's lives better. I work well as a member of a team and am positive and up-beat and strive to leave situations and people better than because of my involvement.

Overview

28
28
years of professional experience

Work History

Surgical Tech

Treasure Valley Hospital
Boise, Idaho
11.2023 - Current
  • Provided support services such as stocking supplies in OR rooms or restocking carts between cases.
  • Assisted in positioning patients on operating table and covered them with sterile drapes.
  • Know each doctor/nurse/tech preferences so each OR room is prepped and set up properly for each surgery.
  • Know all instruments and equipment as to be able to effectively bring what item is needed while surgery is ongoing.

Customer Service/Ramp Agent

Allegiant Air
Pasco, WA
04.2022 - Current
  • Provided product information to customers in a timely manner.
  • Resolved customer complaints quickly and efficiently.
  • Updated customer records in the CRM system accurately with each interaction.
  • Attended training sessions regularly to stay current on new products or services.
  • Helped clients navigate online systems within established frameworks to obtain services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Keep track og bag count, weight and balance and all issues required to bring in and send an aircraft out on time and safely.

Manager/Trainer

9round Kickboxing
Kennewick, WA
12.2020 - Current
  • Evaluated existing policies and procedures related to managerial duties.
  • Assessed employee needs through surveys, interviews and focus groups.
  • Identified areas of improvement within the organization's management structure.
  • Recommended solutions for resolving issues with current management strategies.
  • Monitored progress of managers throughout their training period.
  • Maintained records of all completed trainings and evaluations.
  • Advised managers on proper methods for handling difficult situations.
  • Encouraged managers to take initiative when dealing with challenging tasks.
  • Documented all training activities including attendance records, feedback forms, surveys.
  • Maintained up-to-date records of trainee progress and provided regular updates to management team.
  • Recommended changes or improvements in existing training processes as needed.
  • Resolved any issues raised by participants during the training session in a timely manner.
  • Trained newly hired top talent to fill key positions and maximize productivity.
  • Provided constructive feedback and positive reinforcement to keep trainees motivated.
  • Facilitated orientation and training classes to communicate policies and procedures to new hires.

Ramp Agent

SkyWest Airlines
Pasco, Washington
04.2019 - 02.2020
  • Maintained accurate records of all GSE used throughout shift.
  • Communicated effectively with ground crew members to ensure smooth operation of flights.
  • Ensured correct loads, weights and balances per flight.

Race Director

Self-employed-Dirty Dozen Classic
Kennewick, WA
01.2015 - 09.2018
  • Organized and executed all race day logistics, including volunteer management, course setup, and timing operations.
  • Established relationships with sponsors to secure financial support for the race.
  • Negotiated contracts with vendors to provide necessary materials for the event.
  • Recruited volunteers to serve as race marshals, aid station attendants, and other key positions during race day activities.
  • Managed registration process for participants in accordance with established regulations.
  • Provided detailed instructions for course setup crew regarding layout of water stations, medical tents, finish line archway.

Interior Designer/Stager

Varsity Homes, SR Signature Homes and Bella Homes
Kennewick, WA
01.1997 - 01.2014
  • Advised customers on purchasing decisions based on their individual needs.
  • Staged Homes that were on the market to show off the quality and details of the home.
  • Decorated Model Homes each year for the local Parade of Homes.

Education

High School Diploma -

Kamiakin High School
Kennewick, WA
06.1994

Some College (No Degree) - Interior Design

BYU-Idaho
Rexburg, ID

Skills

  • Aircraft Safety Checks
  • Cargo Equipment Operation
  • Baggage Oversight
  • Heavy Lifting
  • Inclement Weather Tolerance
  • Ground Support Services
  • Problem-Solving
  • Dependable and Responsible
  • Customer Service
  • Good with people
  • Strive to leave everything better than when I started
  • Positive attitude and strives to work as a team Supporting each member and their roles
  • Quick learner
  • Equipment set up and operation

Timeline

Surgical Tech

Treasure Valley Hospital
11.2023 - Current

Customer Service/Ramp Agent

Allegiant Air
04.2022 - Current

Manager/Trainer

9round Kickboxing
12.2020 - Current

Ramp Agent

SkyWest Airlines
04.2019 - 02.2020

Race Director

Self-employed-Dirty Dozen Classic
01.2015 - 09.2018

Interior Designer/Stager

Varsity Homes, SR Signature Homes and Bella Homes
01.1997 - 01.2014

High School Diploma -

Kamiakin High School

Some College (No Degree) - Interior Design

BYU-Idaho
Carrin Rhoten