Carrley Hinkson
Burlison,TN
Summary
Dynamic and organized professional with experience at Raleigh Group, excelling in communication and data entry. Proven ability to manage high-pressure situations as a waitress at Bozos Hot Pit BBQ, ensuring customer satisfaction and maintaining service excellence. Strong time management skills complemented by a commitment to creating welcoming environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Receptionist
Raleigh Group
Memphis, TN
09.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
Waitress
Bozos Hot Pit BBQ
Mason, TN
04.2021 - 09.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
High School Diploma -
Homelife Academy
Jackson, TN05.2023
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Communication skills
Certification
National Phlebotomy Certification
Languages
Spanish
Elementary
Timeline
Receptionist
Raleigh Group
09.2024 - Current
Waitress
Bozos Hot Pit BBQ
04.2021 - 09.2024
High School Diploma -
Homelife Academy