Work Preference
Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic
Open To Work

Carrol Gomes

Yakima,WA

Work Preference

Job Search Status

Open to work
Desired start date: Open to discussion

Desired Job Title

Quality Assurance SpecialistClinic CoordinatorScheduling CoordinatorOffice AssistantRecords Management Specialist

Work Type

Full TimePart TimeContract WorkGig WorkConsulting

Location Preference

RemoteHybrid
Location: Yakima, WA, US
Open to relocation: Yes

Salary Range

$45000/yr - $200000/yr

Important To Me

Career advancementHealthcare benefits401k matchPaid time offPaid sick leave

Summary

Hardworking healthcare professional with significant experience in administration, equipped to handle patient interactions and manage front-office tasks efficiently. Skilled in scheduling, record-keeping, and insurance verification, with strong communication abilities. Reliable team member, adaptive to changing needs, and consistently focused on achieving results.

Overview

12
12
years of professional experience

Work History

Medical Receptionist

Multicare Pulse Vascular
Puyallup, WA
06.2024 - Current
  • Check-in patients for multiple appointment types ensuring all needed information/documents/interpreter request are in chart and verified
  • Answer incoming calls to schedule, transfer, or take message as needed
  • Send, route, and respond to staff messages throughout the day
  • Scan and upload faxes then attach to corresponding message or appointment
  • Transcribe, scan, and upload paper referrals for consults and imaging studies into EPIC
  • Review new patient referrals/imaging orders to confirm they are complete and include correct information prior to scheduling, requesting needed documentation or order corrections from referring providers when needed
  • Frequently monitor “large queue” throughout day to find incorrectly entered imaging orders and referrals to correct and move into proper “small scheduling queue”
  • Review imaging and provider schedules, adjusting when needed, to ensure accuracy and best utilization of schedule templates
  • Check-out patients by checking “after visit summary” or visit notes and schedule any imaging and/or follow up appointments needed
  • Enter, print, and send “recall” letters for patients when due
  • Monitor “recall” and “follow up/cancellation” list reaching out to patients who are overdue via MyChart or phone call
  • Check post-op messages from the hospital to monitor patient for discharge then call to schedule advised post op appointments
  • Verify insurance with patient, create and provide cost estimate for services if needed
  • Count department cash box, take and process payments
  • Train new font office staff

Quality Assurance Specialist

Forbidden Farms
Tacoma, WA
03.2022 - Current
  • Check outgoing product to ensure it is not only up to company standards but also LCB compliant
  • Print and organize shops orders daily for QA team
  • Confirm that product, amount, and bar codes match manifests
  • Pack, organize, and label boxes for delivery drivers
  • Help load delivery vans
  • Assist in packaging, weighing, or trimming as needed

Clinic Coordinator

TRA Medical Imaging
Lakewood, WA
04.2016 - 10.2021
  • Review schedules for multiple departments ensuring exams are correct, all documents are scanned, correcting and requesting missing items as needed
  • Request, burn, upload, digitize, and validate patient's prior imaging
  • Room patients, take out laundry, stock and sanitize booths, help with front desk check in as needed
  • Monitor and correct mammography further imaging and error task list while reviewing result letters for discrepancies to maintain ACR and FDA accreditation

Patient Service Representative

The Polyclinic
Seattle, WA
05.2014 - 04.2016
  • Submit and obtain authorization for vein procedures
  • Answer and direct multiple incoming calls while simultaneously helping patients in office
  • Register patients in office or over the phone ensuring all demographics including insurance are entered correctly and verified
  • Schedule procedures, office visits, and imaging
  • Take and process payments

Education

Certified Pastry Chef -

Le Cordon Bleu College of Culinary Arts

GED - undefined

Green River College

Skills

  • Medical terminology
  • Workflow optimization
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Customer service

Awards

Perfect Image Award Given to an employee for consistently going "above and beyond." Nominated by fellow employees and awarded by manager., Employee of the Quarter April 2021 Company started giving out this award in 2021 and is voted by fellow co-workers.

Timeline

Medical Receptionist

Multicare Pulse Vascular
06.2024 - Current

Quality Assurance Specialist

Forbidden Farms
03.2022 - Current

Clinic Coordinator

TRA Medical Imaging
04.2016 - 10.2021

Patient Service Representative

The Polyclinic
05.2014 - 04.2016

GED - undefined

Green River College

Certified Pastry Chef -

Le Cordon Bleu College of Culinary Arts

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Carrol Gomes