Job Search Status
Open to workDesired start date: Immediately
Desired Job Title
SupervisorSupervisorWork Type
Full TimePart TimeSeasonal WorkLocation Preference
On-SiteRemoteHybridLocation: New Brunswick, NJ
Open to relocation: Yes
Open To Work
Carroll Cole
Supervisor
New Brunswick,NJ
Work Preference
Summary
Results-oriented Supervisor with expertise in inventory management, performance enhancement, and data reporting. Resolves customer complaints effectively and implements quality control measures to boost operational efficiency. Committed to developing leadership skills and enhancing employee performance, while driving team morale and customer satisfaction through targeted training and mentoring.
Overview
6
6
years of professional experience
Work History
Supervisor
McDonald's
East Brunswick
11.2009 - 04.2016
- Trained new employees on customer service standards and operational procedures to ensure consistent service quality.
- Managed inventory levels and ordered supplies to ensure stock availability.
- Addressed customer complaints promptly to improve dining experiences and customer satisfaction.
- Implemented quality control measures to uphold company standards.
- Produced accurate and timely reports of project activities.
- Evaluated employee performance, delivering constructive feedback and coaching to foster professional growth.
- Completed opening, closing, and shift change functions to maintain daily operational standards.
- Provided leadership and mentoring to new hires, imparting knowledge of company programs.
Supervisor
Taco Bell
East Brunswick
06.2015 - 10.2015
- Supervised daily operations, enhancing service quality and customer satisfaction.
- Trained new crew members on procedures and restaurant policies.
- Managed inventory levels and ordered supplies, ensuring availability of products.
- Implemented cleanliness standards to maintain a safe work environment.
- Resolved customer complaints promptly and effectively to enhance experience.
- Directed and supervised team of 15 employees in daily operations.
- Monitored employee productivity, providing feedback and coaching to improve performance.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
Education
High School Diploma -
South River High School
South River, NJ06-2007
Some College (No Degree) - Business Management
Southern New Hampshire University
Hooksett, NH05-2026
Skills
- Training and development
- Leadership delegation
- Performance oversight
- Service quality
- Payroll management
- Safety management
- Inventory management
- Data analysis
Timeline
Supervisor
Taco Bell
06.2015 - 10.2015
Supervisor
McDonald's
11.2009 - 04.2016
High School Diploma -
South River High School
Some College (No Degree) - Business Management
Southern New Hampshire University