Jessika Carsen Smithwick
Baton Rouge,LA
Summary
Accomplished assistant manager with in-depth experience consistently rising through ranks. Assists general manager, owner, and other assistant managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Unique Cuisine Catering
Baton Rouge , LA
2022.05 - Current
- Monitored cash intake increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers.
- Completed regular bar inventory counts.
- Assisted in organizing and overseeing events.
- Helped to maintain kitchen cleanliness and sanitation.
- Organized and oversaw food and bar service training for new and current employees.
- Oversaw premier events for important political and wealthy figures in Baton Rouge.
Supervisor
Unique Cuisine Catering
Baton Rouge , LA
2022.01 - 2022.05
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints and helped to resolve issues.
- See both Server and Assistant Manager skills.
Server
Unique Cuisine Catering
Baton Rouge , LA
2018.11 - 2022.01
- Cultivated relationships with customers and co-workers.
- Worked with POS system to place orders and manage money.
- Coordinated with full staff to effectively set up, run, and take down events both on-site and off-site.
- Helped keep registers accurate through correct cash management practices.
- Replenished food and drink items to keep events, coolers, and pantries well-stocked during shifts.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Mixed both standard and specialized drink orders using liquor, bitters, sugars and fruits.
- Worked closely with LSU football, other LSU sports, organizations, and clubs.
Education
Master of Mass Communication - Journalism
Louisiana State University And A&M College
Baton Rouge, LA05.2022
Bachelor of Arts - English Literature
Louisiana State University And A&M College
Baton Rouge, LA05.2020
Skills
- Managing Operations and Efficiency
- Social Perceptiveness
- Delinquency Monitoring
- Monetary Transactions
- Overseeing Employees
- Performance Motivation
- Customer Service and Rapport
- Collaborative Relationships
Timeline
Assistant Manager
Unique Cuisine Catering
2022.05 - Current
Supervisor
Unique Cuisine Catering
2022.01 - 2022.05
Server
Unique Cuisine Catering
2018.11 - 2022.01
Master of Mass Communication - Journalism
Louisiana State University And A&M College
Bachelor of Arts - English Literature
Louisiana State University And A&M College
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