Carson Freeman
Jacksonville,FL
Overview
7
7
years of professional experience
Work History
Account Executive
Pathway Technologies
11.2024 - Current
- Developed and managed a sales pipeline, consistently exceeding revenue targets
- Built and nurtured strong relationships with manufacturer representatives and channel partners
- Designed integrated solutions for end-users, including Video Surveillance, Access Control, and Intrusion Systems, tailored to customer needs
- Collaborated with cross-functional teams to ensure timely delivery of solutions and services
Account Executive
Security101
10.2023 - 11.2024
- Organized and led networking events, generating new business from targeted accounts within the Jacksonville metro area
- Served on the Jacksonville IT Council committee, driving new memberships and expanding industry relationships
- Leveraged cold calling, email outreach, and in-person engagements to prospect and cultivate relationships with local businesses
- Supported the sales cycle from lead generation to deal closure, with a focus on long-term customer retention
- Generated over $750,000 in sales opportunities by identifying and cultivating high-potential prospects, contributing significantly to the overall sales pipeline.
Sales Associate and Logistics Manager
Silmar Electronics
09.2022 - 09.2023
- Assisted customers in finding technical solutions while maintaining high customer satisfaction levels
- Managed order tracking and facilitated smooth processing across the sales system
- Coordinated operations in the warehouse and ensured timely processing of Return Merchandise Authorizations (RMAs)
- Streamlined logistics processes to enhance efficiency and support sales goals
Technician
NCS
04.2022 - 08.2022
- Conducted diagnostics and troubleshooting for network issues, system malfunctions, and installations
- Collaborated with team members to meet strict project deadlines while maintaining quality
- Installed and spliced outside plant fiber optics and network components in complex environments
- Supported network infrastructure deployments and provided technical expertise on large-scale projects
Lead Technician
Quality Network Technologies
09.2019 - 04.2022
- Managed and executed full-system installations across commercial clients from pre-wire to final implementation
- Installed and maintained security systems including Avigilon cameras, Honeywell security, and Stanley Healthcare (Hugs)
- Provided troubleshooting and technical support to clients, ensuring high levels of customer satisfaction
Install Technician
Georgia Florida Alarms
09.2020 - 09.2021
- Installed and serviced a range of security systems, including fire alarms, access control, and video surveillance for commercial and residential clients
- Conducted routine system maintenance and troubleshooting to ensure optimal performance
Technician
ADT
04.2020 - 09.2020
- Performed residential and small commercial installations of security systems, cameras, and video surveillance
- Maintained high customer satisfaction by delivering exceptional service and addressing client concerns promptly
Technician
First Priority Audio
03.2018 - 08.2019
- Managed cable installation, system assembly, and configuration for audio and video systems, including Control4, network components, and landscape audio systems
- Supported on-site service calls and performed system troubleshooting and repairs
Education
Vocational Certificate - Security and Automation
Palm Beach State
Lake Worth, FL02.2018
High School Diploma -
Calvary Christian Academy
Ft. Lauderdale, FL05.2017
Skills
- Client relationship building
- Account management
- Relationship building and management
- Pipeline management
- Written and verbal communication
- Territory management
- Strategic planning
- Product knowledge
Timeline
Account Executive
Pathway Technologies
11.2024 - Current
Account Executive
Security101
10.2023 - 11.2024
Sales Associate and Logistics Manager
Silmar Electronics
09.2022 - 09.2023
Technician
NCS
04.2022 - 08.2022
Install Technician
Georgia Florida Alarms
09.2020 - 09.2021
Technician
ADT
04.2020 - 09.2020
Lead Technician
Quality Network Technologies
09.2019 - 04.2022
Technician
First Priority Audio
03.2018 - 08.2019
Vocational Certificate - Security and Automation
Palm Beach State
High School Diploma -
Calvary Christian Academy
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