Hardworking and detail-oriented restaurant employee and automotive technician with 2 years of experience. I go above and beyond at all times in customer service, restaurant operations, and automotive maintenance. Skilled in oil changes, vehicle inspections, and inventory management. Possesses a strong desire to learn new things and is flexible with hours and needs of the company.
Overview
5
5
years of professional experience
Work History
Busser/ Drink Runner/Bar Back
Shaggys Restaurant
Pensacola Beach, FL
03.2024 - 06.2024
Collaborated with servers to deliver food and beverages promptly to guests, maintaining high levels of customer satisfaction
Provided exceptional customer service by promptly addressing guest inquiries or concerns during meal times
Worked uniformly with team members to ensure efficient workflow during busy periods
Demonstrated strong attention to detail when setting up tables according to restaurant standards for each reservation or seating arrangement
Adhered to health and safety regulations at all times while handling food items and cleaning equipment
Managed inventory of supplies such as glassware, silverware, and condiments, restocking as needed to support seamless service
Assisted bartenders in preparing and serving beverages to customers, ensuring prompt and efficient service
Maintained cleanliness of bar area by regularly clearing empty glasses, bottles, and trash
Stocked bar supplies such as ice, napkins, straws, and garnishes to ensure smooth operations during busy periods
Assisted in training new barbacks/bussers on job responsibilities and best practices
Lube Technician
Strickland Brother's 10 Minute Oil Change
Pensacola, FL
02.2023 - 06.2023
Performed routine maintenance services such as oil changes, filter replacements, and fluid top-offs on various vehicles
Utilized diagnostic tools to identify potential issues and recommend necessary repairs or replacements
Ensured customer satisfaction by providing friendly and knowledgeable assistance throughout the service process
Followed established safety procedures while handling hazardous materials and operating equipment
Collaborated with service advisors to communicate recommended maintenance and repair options to customers
Managed inventory levels of automotive supplies and placed orders as needed to maintain stock levels
Assisted in training new technicians on proper service procedures and safety protocols
Lube Technician
Valvoline Instant Oil
Naples, FL
11.2021 - 02.2022
Conducted thorough vehicle inspections to identify any potential issues or maintenance needs
Maintained a clean and organized work area, ensuring a safe environment for both technicians and customers
Collaborated with service advisors to provide accurate estimates and recommendations for additional services based on vehicle condition
Demonstrated strong attention to detail when recording vehicle information, including mileage, VIN numbers, and customer concerns
Utilized computer systems to update service records and document completed tasks
Assisted in maintaining inventory levels by monitoring stock of oil filters, fluids, and other necessary supplies
Resolved customer complaints or concerns promptly and professionally to ensure complete satisfaction
Attended training sessions regularly to stay updated on new products, techniques, or industry regulations related to quick lube services
Restaurant Busser
PF Changs Restaurant
Naples, FL
12.2019 - 03.2020
Maintained cleanliness of dining area by promptly cleaning spills, removing used plates and utensils, and replenishing supplies as needed
Provided exceptional customer service by promptly responding to guest requests and inquiries
Supported the team during peak hours by assisting with seating arrangements and managing waiting lists
Demonstrated strong attention to detail in setting up table settings according to restaurant standards
Worked efficiently under pressure while maintaining a positive attitude in fast-paced environments
Followed health and safety guidelines when handling food items, ensuring compliance with sanitation regulations
Communicated effectively with fellow team members to coordinate tasks and provide seamless service to customers
Education
GED -
Gulf Coast High School
Naples, FL
06-2018
Skills
Inventory Management
Food Running
Guest Relations
Beverage Service
Server Support
Hazardous chemical handling
Quality Assurance
Food Safety
Team Collaboration
Safety awareness
Time Management
Timeline
Busser/ Drink Runner/Bar Back
Shaggys Restaurant
03.2024 - 06.2024
Lube Technician
Strickland Brother's 10 Minute Oil Change
02.2023 - 06.2023
Lube Technician
Valvoline Instant Oil
11.2021 - 02.2022
Restaurant Busser
PF Changs Restaurant
12.2019 - 03.2020
GED -
Gulf Coast High School
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