Carson Kapp
Lehi,UT
Summary
Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Direct Support Professional
Utah State Developmental Center
06.2022 - 04.2024
- Teach and assist clients in the process of utilizing behavioral modification plan as indicated on master treatment plan
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Administered medication as directed by physician.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
Team Member
Walmart
12.2020 - 05.2022
- Contributed to team success by completing jobs quickly and accurately.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Greeted customers and directed to requested products.
Line Member
Costavida
09.2019 - 10.2020
- Enhanced customer satisfaction by providing efficient and friendly service.
- Operated cash register accurately, maintaining proper handling of financial transactions.
- Collaborated with team members to provide exceptional service and resolve any customer issues promptly.
Shift Manager
Popeyes
11.2018 - 02.2020
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Kept employees operating productively and working on task to meet business and customer needs.
- Excelled in every store position and regularly backed up front-line staff.
- Maximized profitability by monitoring labor costs closely, optimizing staff deployment based on expected customer traffic patterns.
- Played an essential role in achieving store goals through strategic planning alongside upper management during regular meetings.
CEO
Window bros.
06.2017 - 08.2019
- Systemize schedule and payroll
- Followed safe and secure window washing methods
- Invested in quality machinery
- Organize and set up private customers
- Develop and execute marketing techniques.
Education
High School Diploma -
Skyridge High School
Lehi UT05.2022
Emergency Medical Technician EMT -
Mountainland Applied Technology College
Lehi, UT05.2022
Skills
- First aid and safety
- Behavior redirection
- Client Support
- Compassionate Caregiving
- Customer Focus
- Crisis Management
- Heavy Lifting
- Payroll Accounting
- Expert glass cleaning
Timeline
Direct Support Professional
Utah State Developmental Center
06.2022 - 04.2024
Team Member
Walmart
12.2020 - 05.2022
Line Member
Costavida
09.2019 - 10.2020
Shift Manager
Popeyes
11.2018 - 02.2020
CEO
Window bros.
06.2017 - 08.2019
High School Diploma -
Skyridge High School
Emergency Medical Technician EMT -
Mountainland Applied Technology College
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