Carson O'Neal
Thompson Station,TN
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
1
1
year of professional experience
Work History
Customer Service Associate
Publix
08.2022 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
Associates Degree - Business Management
Columbia State Community College
Columbia, TN05.2027
High School Diploma -
Summit High School
Spring Hill, TN05.2023
Skills
- Policy and Procedure Adherence
- Invoice Preparation and Processing
- Account Updating
- Verbal Communication
Timeline
Customer Service Associate
Publix
08.2022 - Current
Associates Degree - Business Management
Columbia State Community College
High School Diploma -
Summit High School
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