Carson Powers
Chipotle
Lincoln,NE
1
Certification
5
years of professional experience
Results-driven Assistant General Manager with strengths in staff management and operations efficiency. Proven track record in enhancing customer service and optimizing workflows to achieve measurable improvements.
Work History
Assistant General Manager
3 Years 7 Months- Oversaw daily operations, ensuring adherence to quality standards and operational efficiency.
- Implemented procedures to enhance customer service experience and satisfaction levels.
- Trained and mentored team members, fostering a collaborative work environment.
- Analyzed sales reports to identify trends and optimize inventory management strategies.
- Developed staff schedules to align labor costs with business needs and peak hours.
- Led initiatives to streamline workflows, reducing wait times during peak service periods.
- Handled cash accurately and prepared deposits.
Customer Service Cashier
6 Months- Processed customer transactions efficiently and accurately using point-of-sale systems.
- Assisted customers with product inquiries, ensuring a positive shopping experience.
- Handled customer complaints professionally, resolving issues to satisfaction.
- Maintained organized cash register area to enhance operational efficiency.
- Trained new cashiers on store policies and procedures, promoting team consistency.
- Monitored inventory levels at the register and reported discrepancies promptly.
Crew Member
11 Months- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and loyalty.
- Assisted in training new crew members on operational procedures and customer service protocols.
- Operated kitchen equipment, maintaining safety standards and efficiency during food preparation.
- Collaborated with team members to maintain cleanliness and organization of dining area and kitchen.
Education
High School Diploma
Bachelor of Administration - Business Administration And Management
No Degree - Business Administration And Management
Skills
Operations management
Inventory control
Food safety and sanitation
Staff management
Leadership development
Training expertise
Training development
CRM management
Business development
Sales optimization
Operational efficiency
Team leadership
Accomplishments
- Achieved a Certified Training Management store by completing a high AB monthly score for 6 months with accuracy and efficiency.
Certification
- Servsafe Food Manager Certification - March 2025 to March 2030
Timeline
Assistant General Manager
Chipotle
01.2023 - 08.2026Read More
Customer Service Cashier
HyVee Foods
06.2022 - 12.2022Read More
Crew Member
Valentinos Restaurant & Pizzeria
04.2021 - 03.2022Read More
University of Nebraska, Lincoln
Bachelor of Administration from Business Administration And Management
Read More
Millard North Highschool
High School Diploma
Read More
University of Nebraska At Omaha
No Degree from Business Administration And Management
Read More