Carson Pulver
West Fargo,ND
Summary
Compassionate and detail-oriented case management professional with experience coordinating services, supervising staff, and supporting individuals in community based and correctional settings. Skilled in client advocacy, crisis intervention, motivational interviewing, documentation, and interdisciplinary communication. Proven ability to manage complex situations, maintain professional relationships, and support clients in achieving stability and independence.
Overview
5
5
years of professional experience
Work History
Case Manager
Access Of The Red River Valley
11.2025 - Current
- Provide case management services and individualized support to clients accessing community-based programs and services.
- Assist clients with goal setting, service coordination, and access to community resources.
- Maintain accurate client documentation, reports, and confidential records.
- Communicate and collaborate with community providers, families, and support networks to ensure quality care and service delivery.
- Support clients through advocacy, problem-solving, and ongoing case monitoring.
Case Manager
Centre Inc
08.2022 - 10.2025
- Managed individual case plans and facilitated non-clinical groups for individuals under custody and supervision.
- Applied motivational interviewing and relationship-building techniques to encourage positive behavioral change.
- Coordinated with probation officers, treatment providers, and correctional staff to support client compliance and successful reintegration.
- Maintained professional documentation and ensured adherence to organizational policies and procedures.
Residential Specialist II
Centre Inc
05.2021 - 08.2022
- Assisted with leadership responsibilities including training, mentoring, and monitoring newly hired staff.
- Reviewed documentation, incident reports, and staff performance for compliance and accuracy.
- Modeled professionalism, communication, and effective client interaction techniques.
- Received a Certificate of Achievement from the Federal Bureau of Prisons.
Residential Specialist I
Centre Inc
01.2021 - 05.2021
- Monitored client behavior and documented concerns involving high risk federal cases.
- Communicated regularly with case managers, counselors, and U.S. Probation & Pretrial Services officers.
- Conducted urinalysis testing, client transport, and compliance monitoring according to policy.
- Completed training in crisis intervention, motivational interviewing, and relationship-building practices.
Education
Bachelor of Science - Criminal Justice
Minnesota State University Moorhead
Moorhead05-2021
Associate of Arts - Liberal Arts And Sciences
Minnesota State Community And Technical College
Moorhead, MN12-2018
Skills
- Case Management & Client Advocacy
- Staff Training & Supervision
- Crisis Intervention
- Motivational Interviewing
- Care Coordination
- Documentation & Reporting
- Professional Communication
- Behavioral Support
- Team Collaboration
- Policy & Procedure Compliance
- Conflict Resolution
- Community Resource Coordination
Timeline
Case Manager
Access Of The Red River Valley
11.2025 - Current
Case Manager
Centre Inc
08.2022 - 10.2025
Residential Specialist II
Centre Inc
05.2021 - 08.2022
Residential Specialist I
Centre Inc
01.2021 - 05.2021
Bachelor of Science - Criminal Justice
Minnesota State University Moorhead
Associate of Arts - Liberal Arts And Sciences
Minnesota State Community And Technical College