Carson Quick
Cary,NC
Summary
Dynamic Sales Operations Specialist with a proven track record at Capital Broadcasting Company, excelling in sales process optimization and strategic communication. Spearheaded operational improvements, boosting efficiency and compliance. Skilled in Microsoft Office and CRM systems, and adept at professional training, I led teams to exceed sales targets and foster professional growth.
Overview
8
8
years of professional experience
Work History
Sales Operations Specialist
Capital Broadcasting Company
Raleigh, NC
01.2025 - Current
- Oversees workload distribution, coordinates departmental logistics, and acts as the point person for operational management.
- Regularly evaluates and improves existing systems to accommodate evolving sales strategies.
- Liaison between sales coordinators, sales management, and external stakeholders.
- Supports political sales compliance and optimizes national sales operations as the business evolves.
- Focuses on hiring, training, and mentoring sales coordinators to ensure operational excellence and compliance.
Sales Account Coordinator
Capital Broadcasting Company
Raleigh, NC
02.2022 - 12.2024
- Observed performance metrics of broadcast advertising timelines.
- Ensured collaboration between departments to achieve punctual and error-free campaign launches.
- Implemented and managed requests, pricing, and rating changes, while coordinating logistics to verify delivery dates.
- Streamlined process workflows by addressing gaps, boosting ROI metrics.
- Entered over $7 million in business in 2024 while utilizing sales strategies to maintain clearance on five broadcasting stations.
- Delivered instructional sessions using self-developed e-learning materials.
Clinical Manager/ Retinal Technician
North Carolina Retina Associates
Raleigh, NC
08.2016 - 02.2022
- Implemented leadership in planning to boost satisfaction and performance through targeted training.
- Evaluated training areas to identify gaps requiring improvement.
- Developed a comprehensive training manual detailing company-wide standards and retinal disease educational materials.
- Supported the professional development of a team, enhancing their upward mobility.
- Performed comprehensive exams and diagnostic tests to identify the extent of retinal diseases.
Education
Bachelor of Science - Communication Studies
Appalachian State University
Boone, NC12-2027
Associate of Arts - Communication Studies
Wake Technical Community College
Raleigh, NC05.2021
Skills
- Microsoft Office and CRM systems
- Sales process optimization
- Data Analyst and Processing
- Professional Training and Development
- Strategic Communication
- Crucial Conversations Certified
Timeline
Sales Operations Specialist
Capital Broadcasting Company
01.2025 - Current
Sales Account Coordinator
Capital Broadcasting Company
02.2022 - 12.2024
Clinical Manager/ Retinal Technician
North Carolina Retina Associates
08.2016 - 02.2022
Bachelor of Science - Communication Studies
Appalachian State University
Associate of Arts - Communication Studies
Wake Technical Community College
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