Anja Benham
Schertz,TX
Summary
Passionate Sales Operations Specialist with a flair for seamless coordination and optimization. Leveraging a background in receptionist duties, I bring a keen eye for detail and exceptional organizational skills to streamline processes and enhance operational efficiency. With a track record of implementing strategies that drive sales growth and improve customer satisfaction, I thrive in dynamic environments where adaptability and problem-solving are essential.
Overview
11
11
years of professional experience
Work History
Sales Operations Specialist
Freeit Data Solutions
Austin, TX
12.2021 - 05.2024
- Managed customer renewals and account updates, including contact information, payment methods, and product quantity.
- Ensured timely and accurate processing of renewal orders.
- Reviewed customer requests and provided quotes promptly.
- Managed customer databases utilizing CRM tools such as Salesforce for contract tracking and report generation.
Veterinary Receptionist
PAZ Veterinary
Austin, TX
07.2021 - 12.2021
- Answered incoming calls, scheduled appointments, and provided information to clients regarding services offered.
- Filed medical records in an organized manner for easy access when needed.
- Processed payments from clients including cash, credit cards, and checks.
Veterinary Technician/Receptionist Administrator
Austin Vet Hospital
Austin, TX
09.2019 - 06.2021
- Collected and analyzed bodily fluid samples for parasites and diseases.
- Dispensed prescription medications upon request from veterinarians.
- Supported veterinarians by managing administrative duties, including appointment scheduling and patient file maintenance.
Administrative Manager
Camp Bow Wow
San Antonio, TX
05.2018 - 07.2019
- Established and managed organized filing systems for employee records, financial reports, and various documents.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Managed confidential documents, adhering to established protocols.
Cashier
Victoria's Secret
San Marcos, TX
07.2013 - 07.2016
- Executed return and exchange procedures as per store policies.
- Managed daily transactions on a computerized point-of-sale system to ensure accuracy.
- Performed price audits for customers' specific requests on special orders or discounts.
Education
Bachelor of Arts - Dance Studies
Texas State University
San Marcos, TX05-2016
High School Diploma -
Judson High School
Converse, TX05-2012
Skills
- Quote Preparation and Order Processing
- Calendar Management
- Proficiency in Microsoft Office
- Friendly and Professional
- Social Media and Digital Marketing
- Salesforce CRM knowledge
References
References available upon request.
Timeline
Sales Operations Specialist
Freeit Data Solutions
12.2021 - 05.2024
Veterinary Receptionist
PAZ Veterinary
07.2021 - 12.2021
Veterinary Technician/Receptionist Administrator
Austin Vet Hospital
09.2019 - 06.2021
Administrative Manager
Camp Bow Wow
05.2018 - 07.2019
Cashier
Victoria's Secret
07.2013 - 07.2016
Bachelor of Arts - Dance Studies
Texas State University
High School Diploma -
Judson High School