Results-driven shift leader recognized for expertise in team collaboration and employee training. Proven ability to ensure safety protocols and high cleanliness standards, impacting overall operational excellence.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Shift Leader
Jamba Juice
Bellevue
12.2022 - 08.2025
Delegated tasks to employees and monitored activities and task completion.
Resolved customer complaints promptly and professionally.
Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
Ensured proper execution of opening and closing cleaning procedures to maintain high standards of cleanliness and organization.
Processed customer payments, including cash, credit, and mobile payments
College football
Central Washington University
Ellensburg
03.2025 - 06.2025
Balanced athletic commitments with academic responsibilities
Worked collaboratively as part of a competitive team environment
Demonstrated discipline, punctuality, and strong work ethic through practices and meetings
Lifeguard
Woodridge Swim Club
Bellevue
05.2020 - 09.2023
Maintained constant surveillance of patrons in swimming area at all times.
Addressed reckless behavior by speaking firmly and restricting access to recreational areas when necessary.
Collaborated closely with team to identify issues and quickest methods for remediation.