Office Manager
Trade Winds Aviation Services
San Jose
01.2022 - Current
- Developed and implemented operational policies and procedures to ensure efficient business operations.
- Established, maintained, and enforced organizational standards of performance, quality, and safety compliance.
- Managed a team of dispatchers while providing scheduling, training, and support.
- Identified opportunities for process improvement initiatives through analysis of current processes regarding the onboarding of potential customers.
- Utilized Private Radar software to manage a fleet of 14 aircraft with over 100 customers.