Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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CARSON WILSON

Oak Grove,MO

Summary

Senior Loan Processor with a proven track record of high productivity and efficient task completion. Expertise in loan application review, risk assessment, and regulatory compliance, ensuring timely processing of mortgage loans. Strong organizational skills and adaptability enhance problem-solving capabilities in complex loan scenarios. Effective communicator and collaborator, fostering teamwork with underwriters, real estate agents, and clients to achieve objectives.

Overview

10
10
years of professional experience

Work History

Senior Loan Processor

Zillow Home Loans
12.2019 - Current
  • Managed loan pipeline to ensure timely processing and successful closings.
  • Collaborated with underwriters to facilitate final loan approvals.
  • Reviewed loan documents for completeness and accuracy, addressing any documentation needs.
  • Examined loan application files and supporting documents for accuracy and compliance.
  • Supervised and coordinated the collection of property appraisals for underwriting preparation.
  • Answered borrower inquiries and resolved procedural questions.
  • Identified potential loan issues and developed effective solutions with team members.
  • Provided exceptional customer service, ensuring high borrower satisfaction.

Senior Processor/Processing Trainer

Motto Mortgage
06.2017 - 11.2019
  • Reviewed order forms to prepare for processing.
  • Assessed credit reports to determine eligibility for mortgage loans.
  • Managed real estate transactions from initiation to closing.
  • Developed strategies to maximize customer satisfaction while minimizing risk associated with loan origination activities.

Vault Manager

Commerce Bank
02.2015 - 11.2017
  • Reviewed vault operations policies and procedures, recommending necessary improvements.
  • Mentored newly hired tellers on job responsibilities and organizational procedures.
  • Trained new employees on safekeeping practices for sensitive items.
  • Conducted daily inventory checks of high-value items in the vault for accuracy.
  • Verified receipt, storage, and delivery of goods against signed documentation.
  • Checked identifying numbers or seals on deposit bags against accompanying receipts.
  • Ensured adherence to regulatory and company security audit procedures.
  • Prepared daily branch invoices and balanced deposits while auditing check image quality.

Education

High School Diploma -

Tonganoxie High School
12.2010

Skills

  • Loan processing
  • Problem solving
  • Time management
  • Deadline management
  • Document compliance
  • Pipeline management
  • Customer service
  • Team collaboration
  • Strong attention to detail
  • Clear communication
  • Loan processing proficiency

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • I collaborated with the Development team in the creation of Encompass PG.
  • I'm testing out texting for processing to identify any issues.

Timeline

Senior Loan Processor

Zillow Home Loans
12.2019 - Current

Senior Processor/Processing Trainer

Motto Mortgage
06.2017 - 11.2019

Vault Manager

Commerce Bank
02.2015 - 11.2017

High School Diploma -

Tonganoxie High School

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CARSON WILSON