Carson Butterfield
Huntington Beach,CA
Summary
A dedicated and hardworking marketing associate with a passion for driving brand success. I'm eager to contribute creative insight and analytical skills to marketing research and campaign execution. I'm known for the ability to adapt to unforeseen challenges and effective collaboration. I'm ready to be of help assisting the team achieve its strategic goals and continuously learning and growing in the field of marketing.
Overview
6
6
years of professional experience
Work History
Customer Service Specialist
Equinox
03.2022 - Current
- Maintained customer satisfaction with forward-thinking strategies focused on meeting customer needs and resolving concerns.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Took payment information and other pertinent information such as addresses and phone numbers to maintain and manage updated customers files.
Direct Marketing Specialist
Edge Branding
06.2023 - 08.2023
- 25 day internship, generated $103,200 for a Fortune 500 company
- Member of team that generated $2,880,000 weekly
- Manged 40 unique marketing events, creating brand awareness for 750 potential clients
- Conducted marketing research for a territory expansion into a new market consisting of a population of 407,212 as the target audience
- Maintained a above par relationships with out client with superb quality
Customer Service Associate
Born From The Lime Truck
05.2021 - 01.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Maintained a clean and organized cashier station while operating point-of-sale systems in a precise and effective manner
Sales Associate
Best Buy
08.2019 - 08.2020
- Provided expert advice to best serve the customer desires and needs.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Participated in team meetings and sales training courses.
Barista
Dutch Bros Coffee
06.2017 - 08.2019
- Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily to uphold company and government regulations.
- Maintained regular and consistent attendance and punctuality.
- Attended 2 week training course to remember 150+ drinks and personalization needs.
Education
Bachelor of Science - Marketing
California State University - Long Beach
Long Beach, CA05.2023
Associate of Science - Business Administration
Orange Coast College
Costa Mesa, CA05.2022
No Degree - Business Administration
Sacramento City College
Sacramento, CA05.2020
Timeline
Direct Marketing Specialist
Edge Branding
06.2023 - 08.2023
Customer Service Specialist
Equinox
03.2022 - Current
Customer Service Associate
Born From The Lime Truck
05.2021 - 01.2022
Sales Associate
Best Buy
08.2019 - 08.2020
Barista
Dutch Bros Coffee
06.2017 - 08.2019
Bachelor of Science - Marketing
California State University - Long Beach
Associate of Science - Business Administration
Orange Coast College
No Degree - Business Administration
Sacramento City College
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