Carsyn Ross
Clayton,NC
Summary
Experienced and detail-focused professional with a background at True Line Surveying, specializing in office administration and customer service. Skilled in improving efficiency through organized document management and precise appointment scheduling. Known for a positive demeanor and excellent verbal communication, promoting teamwork and enhancing stakeholder satisfaction. Licensed certified nursing assistant since 2023, earned at Johnston Community College. Currently pursuing a Medical Assistant degree at Johnston Community College, with an expected graduation date of May 2027.
Overview
5
5
years of professional experience
Work History
Office Assistant
True Line Surveying
Clayton, NC
10.2022 - Current
- Assisted in organizing project documentation and maintaining accurate filing systems.
- Supported survey teams by preparing equipment and ensuring readiness for fieldwork.
- Coordinated scheduling of meetings and appointments for project stakeholders.
- Managed office supplies inventory, streamlining procurement processes for efficiency.
- Facilitated communication between departments to enhance collaboration on projects.
- Trained new staff on office procedures and software tools to ensure smooth onboarding.
- Implemented digital filing system, reducing physical storage needs and enhancing accessibility of documents.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Increased customer satisfaction by providing professional and courteous front desk support.
Cashier
Agri Supply Company
Garner, NC
10.2021 - 09.2022
- Processed customer transactions accurately using point-of-sale systems.
- Maintained clean and organized checkout area to enhance customer experience.
- Assisted customers in locating products and answering inquiries effectively.
- Handled cash, credit, and refund transactions while ensuring compliance with company policies.
- Collaborated with team members to optimize workflow during peak hours.
- Engaged in continuous learning of product knowledge to provide informed recommendations to customers.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
CNA
UNC Health Care
Clayton, NC
09.2025 - 02.2026
- Provided compassionate patient care, assisting with daily living activities and comfort measures.
- Monitored vital signs, ensuring timely reporting of changes to nursing staff.
- Documented patient information accurately in electronic health records to maintain compliance.
- Assisted with mobility and transfers, promoting patient safety and independence.
- Collaborated with multidisciplinary teams to develop individualized care plans for patients.
- Educated patients and families on post-discharge procedures and health management strategies.
- Maintained cleanliness and safety of patient environments, adhering to infection control protocols.
- Participated in ongoing training sessions to enhance skills and knowledge in patient care practices.
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Education
No Degree - Medical Assisting
Johnston Community College
Smithfield, NC05.2027
Skills
- Customer service
- Positive attitude
- Time management
- Data entry
- File organization
- Organizing and categorizing
- Verbal communication
- Administrative support
- Office administration
- Mail handling
- Office management
- Excel spreadsheets
- Appointment scheduling
- Professional and mature
- Document management
- Valid Driver's license
Timeline
CNA
UNC Health Care
09.2025 - 02.2026
Office Assistant
True Line Surveying
10.2022 - Current
Cashier
Agri Supply Company
10.2021 - 09.2022
No Degree - Medical Assisting
Johnston Community College