Summary
Overview
Work History
Education
Timeline
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Carter Abrams

Columbia,MO

Summary

Results-driven professional with a strong background in management and training, bringing a proven ability to lead teams, support staff development, and uphold high operational standards. A fast and adaptive learner, able to quickly grasp new concepts and adjust to evolving demands. Known for building meaningful connections with individuals at all levels, fostering collaboration, and creating positive, productive work environments. Exhibits flexibility, grit, and resilience in fast-paced, dynamic settings, continually delivering creative solutions to challenges. Skilled in both written and verbal communication, as well as committed to exceptional customer service and team success.

Overview

3
3
years of professional experience

Work History

Manager

Wilson's Beach Club
03.2022 - 09.2023
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Communicated clearly with employees, suppliers, and stakeholders to keep everyone on the same page and working toward established business goals.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.

Prep Attendant

Club Car Wash
02.2023 - 10.2023
  • Consistently developed and perfected new skills
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Collaborated with team members to develop best practices for consistent customer service delivery.
  • Developed strong time-management skills by managing multiple tasks simultaneously without sacrificing service quality.

Team Leader

Club Car Wash
10.2023 - 01.2024
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members and customers, fostering a positive and collaborative work environment
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Collaborated with other department leaders to establish shared goals and ensure alignment across teams.

Training Team Lead

Club Car Wash
01.2024 - 02.2025
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Delivered dynamic presentations to facilitate learning and retention among diverse audiences.
  • Overseeing day to day operations ensuring my team is developing staff as well as ensuring the site is operated to the owners expectations.
  • Consistently working 60-80 hours weekly to uphold company standards and provide ongoing support to staff



Assistant Manager

Club Car Wash
02.2025 - 05.2025
  • Supervised day-to-day operations to meet performance, quality and service expectations to the highest standard.
  • Demonstrated flexibility in collaboration to the management approach, with a strong emphasis on adapting quickly to change and consistently identifying creative, effective solutions to challenges
  • Acquired efficient written and verbal communication skills, with an emphasis on delivering exceptional customer service and fostering strong collaboration with teammates
  • Demonstrated grit and resilience in navigating challenges, while thriving in fast-paced and dynamic environments


Education

High School Diploma -

David H. Hickman High School
Columbia, MO
05.2022

Timeline

Assistant Manager

Club Car Wash
02.2025 - 05.2025

Training Team Lead

Club Car Wash
01.2024 - 02.2025

Team Leader

Club Car Wash
10.2023 - 01.2024

Prep Attendant

Club Car Wash
02.2023 - 10.2023

Manager

Wilson's Beach Club
03.2022 - 09.2023

High School Diploma -

David H. Hickman High School

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Carter Abrams