Carter Ashby
Tampa,FL
Summary
Detail-oriented professional experienced in strategic planning, cost optimization, and team leadership. Proven track record of developing successful strategies and managing operations to achieve both short-term and long-term goals. Exceptional problem-solving and communication skills, with the ability to motivate and lead teams to success. Highly organized, proactive, and results-oriented, with experience in financial management, organizational development, and operational excellence.
Overview
3
3
years of professional experience
Work History
Merchandise Associate
Johnson Brothers Liquor Company
06.2023 - Current
- Boosted sales performance through effective merchandising strategies and visually appealing displays.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
- Assisted in the training and development of new associates, fostering a positive team environment.
- Maintained up-to-date knowledge of current trends and customer preferences, adjusting merchandise presentation accordingly.
- Consistently met or exceeded sales goals through proactive upselling tactics and building rapport with customers.
- Utilized strong communication skills to work effectively with team members and resolve customer concerns promptly.
- Managed inventory levels, ensuring timely replenishment of stock to meet customer demands.
Web Developer
Self Employed Web
02.2023 - Current
- Designed, implemented and monitored web pages, plugins and functionality for continuous improvement.
- Optimized company's website and main corporate blog to boost SEO traffic to websites
- Planned website development, converting mockups into usable web presence with HTML.
- Provided ongoing efficiency and maintenance and patching on website interface.
- Enhanced website performance by optimizing front-end code and implementing best practices.
- Developed user-friendly interface designs for seamless navigation and improved user experience.
Clerk/Grocery Stocker
Publix
09.2022 - 03.2023
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
- Assisted in financial tasks such as invoicing, budget tracking, and expense report processing for optimal fiscal management.
- Informed supervisor of needed backorders and scanning issues
- Utilized forklift, pallet jack, and other material handling equipment to transport materials between storage areas.
- Successfully completed training on new software systems related to inventory management.
Guest Service Associate
Kwik Trip
01.2021 - 07.2022
- Contributed positively towards achieving team targets by cross-selling additional amenities during interactions with guests.
- Provided personalized recommendations for local attractions, enhancing guests'' overall experience.
- Maintained a clean and welcoming lobby area to create a positive first impression for guests.
- Ensured adherence to brand standards while providing outstanding service for all hotel clients.
- Handled phone inquiries professionally, contributing to increased bookings and repeat customers.
- Processed payments accurately, maintaining proper cash handling procedures and balanced registers at the end of each shift.
- Resolved customer complaints diplomatically, resulting in enhanced guest relations and return visits.
- Managed front desk operations, ensuring a smooth and pleasant guest experience.
- Assisted in training new team members, fostering an atmosphere of teamwork and collaboration among staff members.
Education
Associate of Science -
Normandale Community College
Bloomington, MN 05.2001 -
High School Diploma -
Lakeville South Highschool
Lakeville, MN 05.2001 -
Skills
Timeline
Merchandise Associate
Johnson Brothers Liquor Company
06.2023 - Current
Web Developer
Self Employed Web
02.2023 - Current
Clerk/Grocery Stocker
Publix
09.2022 - 03.2023
Guest Service Associate
Kwik Trip
01.2021 - 07.2022
Associate of Science -
Normandale Community College
05.2001 -
High School Diploma -
Lakeville South Highschool
05.2001 -