Carter Elam
West Allis,WI
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
7
7
years of professional experience
Work History
Server
Chilis Resturant
12.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
To Go Specialist
Darden Restaurants, Olive Garden
06.2018 - 03.2024
- Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
- Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
- Collaborated with kitchen staff to ensure timely completion of all to-go orders.
- Operated cash register to accept cash, debit and credit card payments from customers.
Education
Associate of Science - Counseling Psychology
University of Kansas
Lawrence, KS05-2026
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Memory retention
- Sales expertise
- Order accuracy
- Quality control
Languages
Spanish
Limited Working
Timeline
Server
Chilis Resturant
12.2024 - Current
To Go Specialist
Darden Restaurants, Olive Garden
06.2018 - 03.2024
Associate of Science - Counseling Psychology
University of Kansas
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