Carter French
Springfield,MA
Summary
Dynamic and customer-focused professional with experience at Big Y, excelling in customer service and product stocking. Proven ability to enhance shopping experiences through effective communication and attention to detail. Recognized for maintaining safety standards and collaborating with teams to improve operational efficiency. Committed to delivering exceptional service and fostering a positive environment.
Overview
3
3
years of professional experience
Work History
Grocery Clerk
Big Y
Springfield, MA
06.2024 - Current
- Assisted customers with product inquiries and selections to enhance shopping experience.
- Stocked shelves efficiently while ensuring proper product rotation and labeling standards.
- Maintained cleanliness and organization in store areas to meet health and safety regulations.
- Processed transactions accurately at the register, improving checkout efficiency.
- Collaborated with team members to restock inventory during peak hours, minimizing customer wait times.
- Managed product displays effectively, promoting seasonal items to increase visibility and sales.
- Implemented feedback from supervisors to enhance customer service practices within the department.
- Engaged in ongoing training for new products, improving knowledge base for customer assistance.
- Stocked shelves and organized merchandise displays for easy retrieval.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Pleasantly greeted customers and provided prompt and courteous service.
Public Safety Officer
Six Flags New England
Agawam, MA
05.2023 - 10.2023
- Monitored premises to ensure safety and security of individuals and property.
- Assisted in emergency response efforts during incidents and coordinated with local authorities.
- Conducted routine patrols to detect hazards and enforce safety regulations.
- Provided support in crowd management during events, ensuring orderly conduct and safety compliance.
- Learned and implemented safety protocols to enhance operational efficiency and risk mitigation.
- Documented incidents accurately for reporting purposes, maintaining detailed records of activities.
- Collaborated with team members to develop strategies for improving safety measures on-site.
- Engaged with community members to promote awareness of public safety initiatives and resources.
- Maintained accurate records of incidents and actions taken during shifts, contributing to effective communication between team members and supervisors.
- Patrolled assigned areas on foot, horseback or by vehicle.
Education
No Degree -
Agawam High School
Agawam, MASkills
- Customer service
- Attention to detail
- Teamwork and collaboration
- Excellent communication
- Assisting customers
- Customer service-focused
- Product stocking
- Punctual and reliable
- Workplace safety
- Stock rotation
- Cleaning and sanitation
- Flexible schedule
- Heavy lifting
- Written and oral communication
- Training and mentoring
Timeline
Grocery Clerk
Big Y
06.2024 - Current
Public Safety Officer
Six Flags New England
05.2023 - 10.2023
No Degree -
Agawam High School