Job Search Status
Open to workDesired start date: Immediately
Desired Job Title
Sales ManagerSales AssociateCustomer Service RepresentativeWork Type
Full TimeLocation Preference
RemoteOn-SiteLocation: Miami, FL
Open to relocation: No
Open To Work
Carter Meredith
Miami
Work Preference
Summary
Sales manager with a track record of enhancing customer satisfaction and loyalty through effective relationship management and targeted promotional strategies. Expertise in sales performance analysis and client consultation drives growth and strengthens vendor relations. Committed to ensuring exceptional service and operational efficiency.
Overview
12
12
years of professional experience
Work History
Sales Manager
BPG Miami
Miami
04.2023 - Current
- Managed customer relationships, increasing satisfaction and loyalty.
- Established strong relationships with key clients, ensuring effective account servicing.
- Performed sales consultations, educating clients on products and services.
- Collaborated with marketing to develop targeted promotional strategies and campaigns.
- Analyzed market trends to identify growth and expansion opportunities.
- Created and presented monthly sales performance reports to inform management decisions.
- Provided technical support for customers, addressing inquiries about product features.
Sales Associate
Wade's Jewelry and Pawn
Tuscaloosa
02.2018 - 07.2022
- Guided customers in selecting products across multiple lines, enhancing their shopping experience.
- Coordinated online advertisements for social media, effectively showcasing product details.
- Recommended inventory orders and established relationships with new suppliers.
- Developed and implemented an organizational system to ensure compliance with federal guidelines for firearm sales and streamlined trace request processing.
Production Specialist
Quality Awards of Grayson
Grayson
06.2018 - 07.2018
- Executed order fulfillment by assembling trophies and awards for school organizations, corporate events, and personal requests, ensuring quality and timely delivery.
- Designed and prepared lasered plates and acrylic pieces for awards to meet client specifications.
- Managed inventory to ensure product availability for upcoming events and sporting seasons.
- Guided customers in selecting products tailored to their events and budgets, enhancing satisfaction and meeting expectations.
- Addressed customer and vendor inquiries via email and telephone, ensuring timely and accurate responses.
Production Specialist
Quality Awards of Grayson
Grayson
09.2016 - 08.2017
- Coordinated daily communication with customers and vendors via email and phone to ensure timely responses and satisfaction.
- Assisted customers in the selection of products based on event and budget.
- Managed inventory to ensure product availability for upcoming events and sporting seasons.
- Executed order fulfillment by assembling trophies and awards for school organizations, corporate events, and sporting occasions, enhancing client experience.
- Created lasered plates and acrylic pieces for awards, ensuring high-quality presentation and customer satisfaction.
Technician
Backyard Movies for You
Grayson
05.2014 - 09.2016
- Oversaw the setup and maintenance of audio visual equipment, such as sound systems and large inflatable screens, for all events.
- Executed onsite events for diverse organizations, enhancing attendee engagement and experience.
- Coordinated procurement and delivery of refreshments for scheduled events, contributing to overall guest satisfaction.
Education
High School Diploma -
Grayson High School
Loganville, GA05-2017
Skills
- Sales expertise
- B2B sales and service
- Customer relationship management
- Client consultation
- Sales performance analysis
- Dispute resolution
- Customer service
- Service orientation
- Customer interaction
- Retail operations
- Store operations
- Vendor relations management
- Process development
- Task prioritization
- Time management
- Effective communication
- Problem solving
- Cash handling
- Store operations
References
Available upon request
Activities
- Vice President, FBLA
- Member of Skills USA
- Recreational Golf
- Recreational Competition Pistol Shooting
Languages
English
Native/ Bilingual
Spanish
Limited
Timeline
Sales Manager
BPG Miami
04.2023 - Current
Production Specialist
Quality Awards of Grayson
06.2018 - 07.2018
Sales Associate
Wade's Jewelry and Pawn
02.2018 - 07.2022
Production Specialist
Quality Awards of Grayson
09.2016 - 08.2017
Technician
Backyard Movies for You
05.2014 - 09.2016
High School Diploma -
Grayson High School