Carter Morgan
Ballwin,MO
Summary
Dedicated professional with over 4 years of retail experience and nearly 10 years of direct customer interaction. Strong communication skills and adherence to guidelines ensure effective service delivery. Committed to empowering individuals to achieve personal growth and success.
Overview
6
6
years of professional experience
Work History
Patient Care Specialist
New Growth Horizon
Crestwood, Missouri
04.2024 - Current
- Educated patients on medications and health management techniques to promote adherence and improve health outcomes.
- Provided compassionate support to patients, guiding them in understanding care plans to empower their involvement in treatment.
- Assisted patients with daily activities and personal care needs to enhance their quality of life.
- Supported staff training on patient care procedures and best practices.
Budtender
High Profile Of St Louis Dispensary
04.2023 - Current
- Guided customers in selecting cannabis options tailored to their preferences in a high-traffic retail environment.
- Educated customers on medicinal and recreational uses, effects, and qualities of various strains to enhance informed purchasing decisions.
- Assessed customer needs to recommend optimal cannabis products, ensuring satisfaction and repeat business.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Checked guests' photo identification for validity and age requirements.
- Restocked inventory and organized product displays to enhance customer experience.
- Maintained strict inventory controls for regulatory compliance across dispensary operations.
- Read industry publications to maintain knowledge on current and future bud trends.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Vehicle Service Agent
Enterprise Rent-A-Car
08.2021 - 08.2022
- Delivered high-quality service, resulting in increased customer satisfaction.
- Transported customers to rental car locations, enhancing their overall experience.
- Cleaned and polished vehicle interiors and exteriors to high standards.
- Maintained clean and tidy customer areas, ensuring professional and hygienic standards.
- Drove cars to various Enterprise locations to ensure fleet accuracy.
- Moved vehicles to auto body shop for necessary repairs.
Grounds Crew Worker
Algonquin Golf Club
05.2021 - 08.2021
- Operated trimmers and chainsaws for effective grounds maintenance, brush clearing, and tree management.
- Provided expert lawn care, mulching, aerating and trimming around walks, walls, and flower beds.
- Executed routine landscaping schedules to enhance lawn health and appearance.
- Cleared debris and waste from outdoor areas to maintain cleanliness.
- Cleared debris from public and private areas pre- and post-events to ensure clean and safe environments.
Car Wash Attendant
Waterway Carwash
09.2019 - 03.2020
- Enhanced customer satisfaction through attentive, high-quality service.
- Provided thorough car wash services with high-pressure washers, vacuums, and detailing tools to ensure pristine vehicle condition.
- Assessed vehicles' exterior prior to service, clearly communicating any issues to customers to maintain transparency.
- Cleaned and polished vehicle interiors and exteriors to high standards.
- Applied waxes and protective treatments to vehicles for high-quality finishes.
Education
High School Diploma -
Parkway South High School
Manchester, MO05.2020
No Degree - Elementary Education
Moberly Area Community College
Moberly, MONo Degree - Undecided
St Louis Community College
Wildwood, MONo Degree - Undecided
University of Missouri - Columbia
Columbia, MOSkills
Customer service
- Crisis management
- Emergency response
- Compliance monitoring
- Team collaboration
- Effective communication
- Adaptability
- Service excellence
Skills
- Customer Assistance
- Honest and Dependable
- People Skills
- Communication
Timeline
Patient Care Specialist
New Growth Horizon
04.2024 - Current
Budtender
High Profile Of St Louis Dispensary
04.2023 - Current
Vehicle Service Agent
Enterprise Rent-A-Car
08.2021 - 08.2022
Grounds Crew Worker
Algonquin Golf Club
05.2021 - 08.2021
Car Wash Attendant
Waterway Carwash
09.2019 - 03.2020
High School Diploma -
Parkway South High School
No Degree - Elementary Education
Moberly Area Community College
No Degree - Undecided
St Louis Community College
No Degree - Undecided
University of Missouri - Columbia