Summary
Overview
Work History
Education
Skills
Coursework
Timeline
Generic

Carter Pendlum

Cincinnati,United States

Summary

Dedicated professional with a proactive approach and rapid learning capabilities. Strong work ethic paired with effective communication skills. Committed to enhancing team performance and achieving organizational goals. Eager to apply practical skills in a professional setting.

Overview

4
4
years of professional experience

Work History

Guest Service Desk Associate

Target
Cincinnati, United States
05.2023 - Current
  • Monitored and reported suspicious activity to enhance loss prevention and ensure security integrity.
  • Managed sensitive information and resolved transaction issues using internal systems to support operational effectiveness.
  • Provided exceptional customer service to enhance guest experiences.
  • Resolved technical issues using troubleshooting techniques and knowledge base resources.
  • Assisted team members with complex inquiries to ensure timely resolutions.

Food & Beverage Supervisor

King's Island
Cincinnati
04.2022 - 02.2023
  • Oversaw daily operations to ensure team consistently met performance targets.
  • Provided leadership and guidance to staff through effective shift management and task delegation.
  • Supervised daily operations of food and beverage outlets at family amusement park.
  • Trained and mentored staff on customer service and safety protocols.
  • Managed inventory levels and ordered supplies to ensure seamless service.

Education

Bachelor of Science - Cybersecurity, Computer Science

Northern Kentucky University
Highland Heights, KY
01-2027

Skills

  • Customer service
  • Effective communication
  • Team collaboration
  • Adaptability
  • Data processing
  • Linux System Management
  • IoT Devices
  • Network security

Coursework

Linux System Administration, Northern Kentucky University, 05/01/24, Practiced command-line proficiency, shell scripting, and automated system configuration to streamline administrative tasks. Understood user management, file system security, and network services necessary for maintaining robust enterprise server environments.

Cybersecurity Risk Management, Northern Kentucky University, 05/01/25, Practiced creating and implementing risk mitigation and incident response plans., Understood regulatory compliance requirements and their effect on security policies.

Management Information Systems, Northern Kentucky University, 05/01/25, Studied the interaction between people, processes, and technology in organizations., Prepared for roles involving IT strategy and system integration.

Timeline

Guest Service Desk Associate

Target
05.2023 - Current

Food & Beverage Supervisor

King's Island
04.2022 - 02.2023

Bachelor of Science - Cybersecurity, Computer Science

Northern Kentucky University
Carter Pendlum