Carter Phillips
Spring Lake,MI
Summary
High achieving university business student with a passion for sports business and media. Three years of customer service experience with proven relationship-building and time management skills in fast-paced environments. Extremely coachable, self motivated, and eager to learn more about the business industry.
Overview
4
4
years of professional experience
Work History
Server
The Early Owl
Muskegon, MI
06.2023 - 09.2024
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Barista/Bakery Clerk
Grand Finale Cafe
Spring Lake, MI
05.2022 - 09.2024
- Utilized POS system to receive and process customer payments.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
Food Expeditor
The Deck
Muskegon, MI
06.2020 - 09.2020
- Orchestrated smooth and seamless workflow between kitchen and tables in fast-paced restaurant, resulting in quick delivery of proper orders with full customer satisfaction.
- Interacted with wait staff, front-of-house team and management and culinary team, fulfilled special customer requests and met restaurant's exacting food and service standards.
Education
Bachelor of Science - Sports Business
University of Oregon
Eugene, OR06-2026
High School Diploma -
Spring Lake High School
Spring Lake, MI05-2022
Skills
- Strong Work Ethic
- Relationship Management
- Exceptional Customer Service
- Time Management
- Teamwork and Cooperation
- Leadership
Affiliations
UO Running Club Assistant Coordinator
UO Women's Volleyball Ball Crew
Warsaw Sports Business Club
National Society of Leadership and Success
Timeline
Server
The Early Owl
06.2023 - 09.2024
Barista/Bakery Clerk
Grand Finale Cafe
05.2022 - 09.2024
Food Expeditor
The Deck
06.2020 - 09.2020
Bachelor of Science - Sports Business
University of Oregon
High School Diploma -
Spring Lake High School
Similar Profiles
Angela BartzAngela Bartz
Front of House Lead, Server, Bartender at The Early OwlFront of House Lead, Server, Bartender at The Early Owl
Lynn WhiteLynn White
Early Childhood Educator at Wise Owl Early Learning And ASCEarly Childhood Educator at Wise Owl Early Learning And ASC
Elena ChiaramonteElena Chiaramonte
Teacher's Assistant at OWL Early Intervention ProgramTeacher's Assistant at OWL Early Intervention Program
CHRISTOPHER GOOSTREYCHRISTOPHER GOOSTREY
Director of Human Resources at Russ' RestaurantsDirector of Human Resources at Russ' Restaurants
Angel DeVriesAngel DeVries
Shift Manager & Team Member at Arby'sShift Manager & Team Member at Arby's