Summary
Overview
Work History
Education
Skills
Timeline
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Carter Phillips

Omaha,NE

Summary

Experienced with overseeing complex operational functions and implementing process enhancements. Utilizes leadership skills to drive team collaboration and meet organizational benchmarks. Knowledge of strategic planning and resource management for optimal operational performance.

Overview

8
8
years of professional experience

Work History

Operations Manager

Coach
09.2024 - Current
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.

Phlebotomy Technician

MercyOne
11.2023 - Current
  • In this position, I provided services to all floors of the hospital
  • I worked with patients ranging from Newborns to geriatric patients
  • I preformed both venipunctures and capillary punctures
  • I collected blood samples, capillary blood gas samples, venous blood gas samples, and NMS (Neonatal Metabolic Screens)
  • I worked closely with nurses and doctors in order to efficiently do my job and draw the samples that were needed
  • I was to keep a pager on me at all times in case the ER or Ambulatory/ pre-surgery, needed me to draw blood in an efficient and timely manner

OGP Associate

Walmart
01.2023 - 11.2023
  • In this position, I worked as a personal shopper and shopped for people who ordered their Walmart orders online
  • I shopped for all ranges of items
  • From electronics to toys to groceries
  • I was to be sure that the customer received the best products and the best out come came of it!

Director of Tumbling

Elite Cheer
12.2021 - 11.2022
  • In this position, I was in charge of all tumbling needs
  • I helped create floor plans, routines, and coached
  • I coached all levels from elite to Level One
  • I kept the athletes happy, coaches happy, and management happy as I efficiently worked with everyone and cared for their needs
  • I kept the athletes happy and ready to come back rather than dreading their experiences at the gym

Head Floor Coach

All Around Academy of Gymnastics
10.2016 - 08.2020
  • In this position, I worked as the head floor coach in which I coached both competitive and recreational gymnastics
  • I coached athletes ranging from elite to beginner/ level one
  • I kept both athletes and parents happy to come back!
  • I made sure athletes and coaches worked efficiently and properly
  • I also preformed coaching clinics in order to teach proper skills on how to spot and coach effectively

Education

High school -

Western Dubuque Highschool
Epworth, Iowa
05.2020

Skills

  • Customer service
  • Communication skills
  • Time management
  • Leadership
  • Project management abilities
  • Continuous improvements
  • Project planning and development
  • Complex problems analysis
  • Sales background

Timeline

Operations Manager

Coach
09.2024 - Current

Phlebotomy Technician

MercyOne
11.2023 - Current

OGP Associate

Walmart
01.2023 - 11.2023

Director of Tumbling

Elite Cheer
12.2021 - 11.2022

Head Floor Coach

All Around Academy of Gymnastics
10.2016 - 08.2020

High school -

Western Dubuque Highschool

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Carter Phillips