Carter Sabo
Virginia Beach,VA
Summary
Successful at completing new installations, updates and configuration of network components. Experienced in setting up devices, troubleshooting issues and optimizing settings. Knowledgeable about maintaining current software and hardware to meet user needs.
Overview
5
5
years of professional experience
Work History
Smart Home Professional
Vivint
08.2022 - Current
- Responsible for the installation and servicing of Vivint Smart products within a specific market/geographic area
- Increased client retention by offering exceptional after-sales support and timely troubleshooting assistance.
- Conducted comprehensive site assessments to determine optimal equipment placement, ensuring maximum efficiency of smart home systems.
- Collaborated with sales team to identify potential upselling opportunities, boosting company revenue.
- Enhanced customer satisfaction by providing personalized smart home solutions tailored to individual needs.
ASSISTANT MANAGER
NEAPOLITAN CARWASH
09.2020 - 06.2022
- Responsibilities include overseeing daily operations at a business that provides motor vehicle washing and detailing
- Duties include managing staff, responding to customer complaints, and maintaining inventory
- Duties also include conducting safety training, staff meetings, and ensuring the necessary service of any equipment at the facility
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
Automotive Sales Consultant
Bonita Springs Mitsubishi
05.2019 - 08.2020
- Boosted customer satisfaction by providing personalized consultations and vehicle recommendations.
- Increased dealership revenue through effective negotiation and closing techniques.
- Developed strong relationships with customers for repeat business and referrals.
- Delivered exceptional customer service, addressing concerns and resolving issues promptly.
- Assisted clients in financing options, arranging test drives, and completing necessary paperwork for purchases.
- Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.
Education
High School Diploma -
Landstown High School
Virginia Beach, VA06.2016
Skills
- Communication
- Customer Service
- Sales Strategy
- Negotiating
- System Troubleshooting
- Home Automation Expertise
Websites
Timeline
Smart Home Professional
Vivint
08.2022 - Current
ASSISTANT MANAGER
NEAPOLITAN CARWASH
09.2020 - 06.2022
Automotive Sales Consultant
Bonita Springs Mitsubishi
05.2019 - 08.2020
High School Diploma -
Landstown High School
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