Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Geury Santos

Philadelphia,PA

Summary

Seasoned Poker Dealer with a proven track record at Philadelphia Live Casino & Hotel, excelling in quick decision-making and exceptional customer service. Demonstrated ability to maintain concentration and promote fair play in fast-paced settings, enhancing the gaming experience for all. Skilled in both communication and security protocols, ensuring a safe, enjoyable environment for patrons.

Professional in gaming industry with robust experience and thorough understanding of card game mechanics, betting rules, and casino operations. Strong focus on maintaining fair and engaging environment, while collaborating effectively with team members to adapt to dynamic situations. Skilled in customer service, quick decision-making, and conflict resolution, ensuring smooth and enjoyable experience for all participants. Dependable and adaptable in high-pressure settings, prioritizing accuracy and efficiency.

Professional Smart Home Specialist prepared to drive results and innovation. Experienced in integrating and optimizing smart home technologies, ensuring seamless user experiences. Strong focus on collaboration and adaptability, consistently delivering on project goals and client needs. Skilled in system installation, troubleshooting, and customer support with keen attention to detail and reliability.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

14
14
years of professional experience

Work History

Smart Home Professional

SuperHome
03.2024 - Current
  • Developed strong relationships with vendors and suppliers, securing favorable pricing on high-quality products for clients.
  • Increased client retention by offering exceptional after-sales support and timely troubleshooting assistance.
  • Optimized energy efficiency for clients by recommending appropriate devices and settings based on their unique requirements.
  • Managed inventory levels diligently and reordered supplies as needed to avoid stock shortages impacting job completion timelines.
  • Exceeded sales targets consistently by identifying potential leads through networking events and community outreach initiatives.

Sales Associate

King Exterior
03.2023 - 03.2024
  • Built relationships with customers to encourage repeat business.
  • Demonstrated proficiency in various roofing techniques such as shingle installation, metal flashing fabrication, waterproofing applications, and insulation placement for optimal energy efficiency.
  • Increased customer satisfaction by addressing concerns promptly and offering solutions that met their needs.
  • Assisted clients in navigating insurance claims processes for roof repair or replacement due to weather-related damages.

Poker Dealer

Philadelphia Live Casino & Hotel
03.2021 - 12.2023
  • Managed poker tables with strong attention to detail, ensuring smooth gameplay for all participants.
  • Contributed to a positive gaming atmosphere by providing exceptional customer service to players of all skill levels.
  • Enforced casino rules and regulations, promoting fair play among customers.
  • Maintained a high level of concentration while multitasking in a fast-paced environment, ensuring seamless gameplay for patrons.
  • Exceeded customer expectations through friendly interactions while maintaining focus on managing game play.
  • Promoted responsible gambling practices among patrons in accordance with company guidelines and industry best practices.
  • Promoted dialogue between players to support positive customer experience and engaged individuals or groups in game-related conversations to verify understanding of rules and player expectations.
  • Provided crucial support during large-scale poker tournaments by assisting with registration, table assignments, and event logistics.

Poker Dealer

Rivers Casino
09.2010 - 02.2021
  • Contributed to a positive gaming atmosphere by providing exceptional customer service to players of all skill levels.
  • Managed poker tables with strong attention to detail, ensuring smooth gameplay for all participants.
  • Maintained a high level of concentration while multitasking in a fast-paced environment, ensuring seamless gameplay for patrons.
  • Exceeded customer expectations through friendly interactions while maintaining focus on managing game play.
  • Promoted responsible gambling practices among patrons in accordance with company guidelines and industry best practices.
  • Promoted dialogue between players to support positive customer experience and engaged individuals or groups in game-related conversations to verify understanding of rules and player expectations.

Education

High School Diploma -

George Washington High School
Philadelphia
06-2007

Skills

  • Strong Communication Skills
  • Quick Decision Making
  • Reliability and punctuality
  • Patience and Persistence
  • Positive Customer Experience
  • Stress Tolerance
  • Security and asset protection
  • Excellent customer service

Languages

Spanish
Native or Bilingual

Timeline

Smart Home Professional

SuperHome
03.2024 - Current

Sales Associate

King Exterior
03.2023 - 03.2024

Poker Dealer

Philadelphia Live Casino & Hotel
03.2021 - 12.2023

Poker Dealer

Rivers Casino
09.2010 - 02.2021

High School Diploma -

George Washington High School
Geury Santos