Carter Sheehan

Middletown,RI

Summary

Proven leader and adept coach with a track record of enhancing team performance and customer satisfaction at Malt on Broadway. Excels in cross-functional teamwork and customer relationship management, significantly improving service delivery. Expert in policy development and problem resolution, contributing to a positive learning environment and operational excellence. Further has an eagerness to learn and improve My self in any field that arises in front of me

Overview

years of professional experience

Work History

Manager

Malt on Broadway

Newport, RI

02.2016 - Current

Handled responsibilities across multiple functional areas of restaurant service.
Responded promptly to emerging problems for quick fixes.
Coached, mentored and trained team members in order to improve their job performance.

Coach

Sail Newport

Newport , RI

06.2024 - 08.2025

Facilitated learning experiences centered on basic sailing principles.
Provided support to the coaching efforts of a developmental race team.
Coached at races, contributing to the development of children's skills in the sport.

Education

High School Diploma -

The Prout School

Wakefield, RI

06-2023

Political Science

Roger Willams University

Bristol, RI

Skills

Marketing
Response to problems
Policy and procedure development
Cross-functional teamwork

Customer relationship management (CRM)
Trend analysis
Coaching Youth Sports

Affiliations

Varsity Sailing RWU athletics
Personal training
Fishing
Snowsports
Boat driving

Accomplishments

Presidents Education Award 2019
Amrican sign languange level 1
music excialances award 2023
principles excilance award 2023

Timeline