Summary
Overview
Work History
Education
Skills
Other involvement
Portfolio
Timeline
Generic

Carter Smith

Lawrence,KS

Summary

Dynamic Service Manager with a proven track record at Hyvee, excelling in team leadership and customer satisfaction. Skilled in problem-solving and organization, I effectively trained staff, enhancing their capabilities. Committed to delivering exceptional service, I fostered a positive environment that improved team performance and customer experiences.

Overview

5
5
years of professional experience

Work History

Service Manager

Hyvee
09.2022 - Current
  • Managed daily operations with orders to ensure optimal service delivery and customer satisfaction.
  • Trained and mentored team members, enhancing skillsets and promoting professional growth.
  • Watched over employees on the front end of the store and gave out tasks

Customer Service Representative

Hyvee
06.2020 - 08.2022
  • Assisted customers with inquiries and provided accurate information on products and services.
  • Learned and utilized company systems to efficiently resolve issues.
  • Developed strong communication skills through direct interactions with diverse customer base.
  • Collaborated with team members to ensure timely responses to customer requests and concerns.

Education

Bachelor of Science - Communications

University of Kansas
Lawrence, KS
05-2026

Skills

  • Positive attitude
  • Team leadership
  • Multitasking and organization
  • Problem-solving
  • Reliable and responsible
  • Communication and writing skills
  • Microsoft powerpoint, excel, and Word

Other involvement

Zeta Beta Tau Member

Zeta Beta Tau Judicial Board Member


Portfolio

https://cartersmith3.wordpress.com/resume/

Timeline

Service Manager

Hyvee
09.2022 - Current

Customer Service Representative

Hyvee
06.2020 - 08.2022

Bachelor of Science - Communications

University of Kansas

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Carter Smith