Carter Somsanith
Eagan,MN
Summary
With this opportunity I hope to display my ability in problem-solving different relevant tasks, while maintaining an organized high-functioning work environment. With my experience in leading fun, educational, and entertaining group activities, I am confident in my ability to support a team and lead when needed.
Overview
4
4
years of professional experience
Work History
Concierge
NFC Amenity
Minneapolis, Minnesota
10.2024 - Current
- Trained staff on customer service standards and standard operating procedures.
- Managed communication between departments to ensure seamless guest experiences.
- Coordinated guest requests and reservations for various services and amenities.
- Resolved guest inquiries and issues with professionalism and courtesy.
- Ensured a welcoming atmosphere by maintaining lobby cleanliness and organization.
- Handled mail and package deliveries, keeping items secure.
Busser, Expo, and Bowling Attendant
Elsie’s
Minneapolis, MN
11.2023 - 10.2025
- Exemplified excellent customer service and communication skills.
- Ensured that health and safety requirements were met according to regulations and standards.
- Presented problem-solving skills for dealing with bowling machine malfunctions, such as pin jam, leverage and linkage, and table issues.
- Cleared tables to maintain a high turnover rate and minimize wait times.
- Maintained the cleanliness of the restaurant dining area throughout the shift.
Camp Counselor
Camp Ajawah
Wyoming, MN
07.2022 - 08.2022
- Facilitated daily activities and maintained an uplifting environment
- Attended weekly meetings addressing our schedule and prep work
- Organized and supervised camp activities such as swimming, canoeing, arts and crafts, hikes, and sports
Education
High School Diploma -
DeLaSalle High School
Minneapolis, MN05.2023
Some College (No Degree) -
Dunwoody College of Technology
Minneapolis, MNSkills
- Leadership
- Multitasking
- Detail oriented
- Communication
- Collaboration
- Customer service
- Quality Control
- Server Support
- Table Bussing
- Food Running
Additional Information
- Awards - DeLaSalle Alumni Scholarship
Timeline
Concierge
NFC Amenity
10.2024 - Current
Busser, Expo, and Bowling Attendant
Elsie’s
11.2023 - 10.2025
Camp Counselor
Camp Ajawah
07.2022 - 08.2022
High School Diploma -
DeLaSalle High School
Some College (No Degree) -
Dunwoody College of Technology