Carter Stanley
Uniontown,OH
Summary
Experienced Parts Sales Associate with comprehensive knowledge of automotive parts and systems. Possess strong customer service skills, ability to manage inventory levels, and expertise in identifying correct parts or products for customers. Have consistently ensured high customer satisfaction by actively listening to their needs and providing appropriate solutions. Skilled at building relationships with both clients and colleagues, boosting sales, and improving store efficiency.
I have consistently prioritized customer satisfaction throughout my career, whether through direct interactions or indirectly supporting their needs. Building strong relationships is my goal with every interaction, ensuring each customer walks away with a smile and their needs met beyond expectations. Equally important to me is contributing to my company's success by delivering work quickly, efficiently, and flawlessly. I strive to be a valuable asset, known for my dedication and ability to deliver high-quality results consistently.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Parts Sales
Ron Marhofer Buick GMC
North Canton, OH
06.2023 - Current
- Assisted with inventory management by stocking shelves, organizing items, and restocking supplies as needed.
- Researched availability of requested parts from suppliers when necessary.
- Maintained records of sales transactions, including tracking information such as part numbers, pricing data, discounts, payment methods.
- Initiated returns or exchanges of defective or incorrect items promptly and courteously.
- Greeted customers upon arrival to assess their needs and provide assistance.
- Provided customer service and support in the parts department, including answering questions and resolving issues.
- Collaborated with other departments within the organization to ensure smooth operations.
- Prepared reports on sales activities and submitted them to management on a weekly basis.
Product Flow Specialist/Shift Leader
Best Buy
North Canton, OH
10.2022 - 06.2023
- Created training materials for new hires on the company's procedures and policies.
- Performed inventory counts of merchandise on a regular basis.
- Assisted customers with carrying large purchases out of the store.
- Organized backroom areas, ensuring all items were properly stored and labeled.
- Operated forklift safely and efficiently to move stock between locations within the store.
- Assisted customers in locating products on the shelf or in the backroom.
- Demonstrated product features and benefits for customers' needs.
- Provided accurate information about products, prices and services.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
Manager
Bob's Pizza
Greentown, OH
06.2020 - 10.2022
- Coached, mentored and trained team members in order to improve their job performance.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Resolved escalated customer service issues in a timely manner.
- Assisted customers with inquiries via telephone, email, or online chat.
- Organized catering events for large groups throughout the community.
- Maintained inventory of supplies, ingredients, and equipment.
- Ensured compliance with food safety regulations.
Education
High School Diploma -
Lake High School
Uniontown05-2023
Skills
- Customer Service
- Sales Techniques
- Management Skills
- Flexibility
- Fast Learner
- Open to Further Training and Development
- Ability to Listen to Advice and Constructive Criticism
- Problem Solving
- Teamwork
- Leadership Qualities
Certification
- Hazmat Certified by the GCADA (Greater Cleveland Automobile Dealer' Association)
Timeline
Parts Sales
Ron Marhofer Buick GMC
06.2023 - Current
Product Flow Specialist/Shift Leader
Best Buy
10.2022 - 06.2023
Manager
Bob's Pizza
06.2020 - 10.2022
High School Diploma -
Lake High School
- Hazmat Certified by the GCADA (Greater Cleveland Automobile Dealer' Association)
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