Carter Webb

• Delivering confidential documents between offices safely and securely.
• Reviewing paperwork for accuracy before submitting it to appropriate personnel.
• Organizing and delivering mail to different departments within the office building.
• Updating records on file systems both electronically and manually.
• Assisting with conference calls by providing information about callers as needed.
• Collecting data from various sources and inputting it into spreadsheets or databases.
• Answering phones, taking messages, and transferring calls as needed.
• Quickly responded to customer inquiries to improve business relationships.
• Adhered to company policies and procedures, including confidentiality and data protection standards.

● Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

● Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

● Built relationships with customers to encourage repeat business.

● Managed returns, exchanges and refunds in accordance with store policy.

● Prepared merchandise for sales floor by pricing or tagging. Engaged with customers to build rapport and loyalty.

● Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment

• Maintained a clean and organized work environment, promoting safety and productivity.
• Proved successful working within tight deadlines and a fast-paced environment.
• Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
• Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures